Information Technology Trainer

Job Title
Information Technology Trainer

Requisition Number
RE53596

Working Title
Digital Adoption Analyst

Department Name
3L300:ITS Communications & Strategic Planning

Work Location
Lexington, KY

Grade Level
44

Salary Range
$43,805-70,075/year

Type of Position
Staff

Position Time Status
Full-Time

Required Education

BS

Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

3 yrs

Required License/Registration/Certification

None

Physical Requirements

Sitting for long periods of time in front of a computer. Some standing, walking and lifting of objects up to 25 pounds.

Shift

Typical day shift, on occasion will work nights and weekends.

Job Summary

Responsible for developing, implementing, and maintaining the organization’s digital adoption platform and related initiatives to enhance end‑user training and onboarding. Converts operational processes into intuitive guided walkthroughs, process flows, and in‑app support using digital adoption tools. Supports enterprise change management by creating strategic, user‑focused content and ensuring adherence to governance standards for naming, organization, accessibility, and lifecycle management. Continuously tests and updates content to maintain accuracy and alignment with evolving systems, configurations, and policies. Partners with end‑users to gather feedback, address questions, and ensure solutions meet business needs. Manages permissions and access requirements to support a seamless digital adoption experience.

Skills / Knowledge / Abilities

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Driver’s license preferred.

Deadline to Apply
03/19/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.