By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
Why join Harvard University Central Administration?
Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.
Job Description
Principal Duties and Responsibilities (Essential Functions*):
Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!
The IT Inventory control specialist will be responsible for managing the procurement, deployment, and tracking of enterprise assets, and ensuring that appropriate controls and processes are in place and consistently adhered to, through all phases of the asset lifecycle. This role will partner closely with key HUIT stakeholders, including the HUIT Controller, Networking, Finance, IT Asset Management, and IT Service Management, to ensure process alignment.
Typical Core Duties:
Physical Inventory Management
- Define and manage the receiving and deployment process of network inventory, ensuring alignment with ITAM best practices.
- Ensure inventory process compliance and reduce the risk of inventory loss.
- Facilitate the procurement, receiving, documenting, and tracking, of network inventory equipment, and ensure appropriate controls are in place and consistently adhered to.
- Ensure that Asset Management tools are appropriately updated and accurately reflect inventory status.
- Maintain backup documentation to support vendor payments.
- Facilitate processing and documentation of RMA requests for defective/incorrect deliveries and warranty work.
- Facilitate and execute periodic physical inventory audits and routine cycle counts.
- Manage all activities related to the warehousing of the network equipment.
- Facilitate process of end-of-life equipment, including updating asset status, asset swaps, data destruction, and pallet work.
Reporting and Analytics
- Manage inventory and asset lifecycle tracking, providing regular reports to key stakeholders’ business owners and finance.
- Track deployment-related lease schedules from inception through completion.
- Analyze the existing policies, processes, procedures, and operational methods to consider improvements to new and existing systems.
Program Management
- Consult with key stakeholders to assess and document ITAM business requirements.
- Develop workflows and processes to continuously improve efficiency of inventory managing practices.
- Participate in the building of HUIT’s network infrastructure inventory function in ServiceNow. Ensure that all network inventory management processes and procedures are well documented and aligned with ITAM program best practices.
- Assist with network infrastructure discovery for the ITAM program, including service mapping and configuration management work.
- Service as the primary point of content and resource manager for the network inventory management function, including participation in process governance and project meetings.
Working Conditions:
- Mixture of warehouse, storage room and office spaces
Physical Requirements:
- Ability to lift 45lbs.
- Ability to use a pallet jack to move pallets of equipment around warehouse and storage area.
More About HUIT:
Our Mission: huit.harvard.edu/about
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery.
HUIT’s core values are:
- Human-centered
- University-focused
- Innovation-driven
- Team-oriented
IT Academy (designed for IT Staff):
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/
Qualifications
Basic Qualifications:
Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.
- Minimum of two years’ post-secondary education or relevant work experience
Additional Qualifications and Skills:
The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
- Ability to understand physical inventory and data collection processes, quality control, standards, and technology.
- Strong understanding of IT Asset Management practices
- Strong analytical and critical thinking skills.
- Strong computer skills, including Microsoft Office Suite and ability to learn applicable university and departmental systems, including the ServiceNow platform.
- Knowledge of computer system capabilities, business processes and workflow.
- Willingness to collaborate on new initiatives.
- Physical fitness to handle manual tasks and lift heavy packages.
- Excellent communication skills, both written and verbal, including communicating effectively with individuals of varying systems expertise and business needs.
Certificates and Licenses:
- Driver’s license
Additional Information
- Standard Hours/Schedule: 35 hours per week
Onsite 5 days per week - Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Pre-Employment Screening: Identity, RMV
- Other Information:
Please provide a cover letter with your application.
This position has a 180-day orientation and review period.
#LI-BT1
Work Format Details
This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and Ranges
This position is salary grade level 057. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.