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Manager, Retail Leadership Communications

Manager, Retail Leadership Communications

locationSmithfield, RI, USA
PublishedPublished: 2/27/2026
Marketing / Communications / PR
Full Time

Job Description:

Communications Manager, Retail Leadership Communications

The Role

As a Communications Manager for Retail Leadership Communications you will work directly for the VP, Retail Leadership Communications, who oversees leadership communications for strategy, finance and HR across the Wealth & Brokerage business units. You will support the development and execution of internal communications programs that support business objectives and align with Fidelity enterprise priorities. While aligned to internal communications initiatives for this business, this role will also engage and support the needs of the external communications team, providing a unique opportunity to develop both internal and external communications skills.

The Expertise and Skills You Bring

  • Bachelor’s degree

  • 3-5+ years of relevant experience

  • Financial services knowledge preferred

  • Constantly exploring new, creative, and engaging ways to engage employees with key messages across a variety of communications channels

  • Helping execute communications plans that articulate business priorities, strategies, and impact, in close partnership with team members and key internal stakeholders

  • Creating, proof-reading, formatting, and managing distribution of business unit and senior leader communications – including collateral for events, blogs, and social media posts – for a variety of internal and external communication channels

  • Partnering with in-house creative solutions team or outside vendors on video and design for communications programs

  • Managing multiple and simultaneous projects, ensuring that all efforts meet Fidelity’s high standards in the areas of accuracy, ethics, legal, and compliance

  • Working across Corporate Affairs and with business partners (e.g., HR, Strategy & Finance, Product & Marketing, Meetings & Events, etc.) to align communications and messaging, as appropriate, with other business units and enterprise-focused teams

  • Measuring the effectiveness of communications programs to include creation and assembly of weekly, monthly, and ad hoc communications reports for senior management

Note: Fidelity is not providing immigration sponsorship for this position

The Team

The Retail Leadership Communications team is part of Leadership Communications organization within Communications. Working closely with the most senior leaders within the Fidelity Wealth and Fidelity Brokerage organizations, we develop communications programs that inspire the associates to connect with the strategy across each business and Fidelity enterprise. As part of the larger Communications team, we are able to connect our work to larger enterprise efforts that reach a range of internal and external audiences.

Certifications:

Category:

Communication

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.