Manager-Technology Risk & Control

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Manager, Technology Risk & Control oversees the identification, assessment, and mitigation of technology risks within the technology resilience space by conducting thorough risk evaluations, developing risk management strategies, and ensuring compliance with industry standards and regulatory requirements.

Key Responsibilities

• Oversees the management and integration of several resilience related projects simultaneously, adjusting scope, timing, and budgets to efficiently utilize resources and adhere to program timelines and budgets
• Manages the identification and evaluation of controls and adherence to controls, ensuring effective implementation and reporting
• Oversees the development and implementation of strategic mitigation strategies to address identified resilience risks, ensuring robust protection of the organization's technology infrastructure
• Collaborates with other teams within Technology to identify initiatives to improve the organization’s technology resilience stance. Partners with external teams and third parties to identify opportunities to improve the technology resilience posture
• Prepares and presents detailed resilience related risk management reports and documentation to senior leadership and stakeholders, providing clear and accurate records of risk assessments, mitigation actions, and compliance status
• Provides key inputs in training and development programs to enhance skills and knowledge in Technology Resilience, ensuring continuous professional growth and the ability to effectively manage current and future risks
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Education and Knowledge

• Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experience
• Advanced knowledge of global technology standards and applicable regulations
• Advanced knowledge of technology control domains such as Technology Resilience, Security Governance & Operations, IT General Controls, and Cloud Security
• Proficiency in enterprise risk management with an emphasis on operational risk management and technology risk

Work Experience

• Experience in technology risk & control and disaster recovery / business continuity management
• Experience in risk assessment methodologies and advanced mitigation strategies
• Experience in processing regulatory requirements and compliance standards in the technology sector
• Experience with Compliance Management and Risk Assessment tools such as ServiceNow GRC, RSA Archer, MetricStream, Fusion
• Experience creating impactful PowerPoint presentations

Annual Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster