MCSO Program Communication Coordinator

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$41.51 - $51.03 Hourly

Department:

Sheriff

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

May 14, 2025

The Opportunity:

Ready to shape the future of public safety communications? As the Program Communications Coordinator at the Multnomah County Sheriff’s Office (MCSO), you’ll be at the forefront of engaging with the community, building trust and keeping the public informed. From crafting compelling public safety campaigns to managing social media, video content, and digital strategy, you’ll play a key role in how MCSO communicates its mission, values, news and priorities. This is more than a content role—it’s a chance to directly influence how MCSO connects, informs and engages with the people we serve.

About us: The Multnomah County Sheriff’s Office provides corrections and public safety services to urban, rural and unincorporated areas of Oregon’s most populated county. Our mission is to create a safe and thriving community. The MCSO Communications Unit helps the organization achieve its mission of supporting all community members through exemplary service and builds trust and strengthens connections among its employees, its partners and with the community.

To learn more about our agency, please watch our video: Join Our Team

Your role: As the Program Communications Coordinator, you will develop and manage external communications strategies to amplify agency initiatives, provide timely safety updates and boost engagement across platforms. You’ll create meaningful content—from social media to newsletters to videos—that reflects MCSO’s mission and resonates with the communities we serve. You’ll also track analytics, manage our website, support media relations and collaborate with partners across sectors.

Why join us? This is an opportunity to make a meaningful impact in your community while building your communications career in a fast-paced, mission-driven environment. You’ll work with a dedicated team that values integrity, transparency, innovation, collaboration, engagement and public service. You will report to a communications director, and you will work alongside an internal communications coordinator and a sworn public information officer.

Essential Responsibilities:

Strategic Communications (30%)

• Develop and execute external communications strategies aligned with MCSO’s goals
• Identify the most effective channels to reach diverse audiences
• Evaluate strategies using web and social media analytics
• Strengthen trust and community engagement through proactive communication

Content Creation (30%)

• Write, design, and produce content for social media, web, newsletters, reports, and campaigns
• Plan and schedule engaging content and manage a social media calendar
• Use editing software to create graphics, videos, and photos
• Stay on top of public safety and digital communication trends

Website & Media Support (20%)

• Collaborate with internal teams to maintain accurate and accessible website content
• Analyze user data and recommend improvements
• Assist the Public Information Officer during emergencies and major incidents
• Respond to public and media inquiries as needed

Events, Outreach & Collaboration (10%)

• Represent MCSO at internal and community events
• Develop materials to support outreach, including recruitment campaigns
• Partner with Human Resources and other teams, unit and divisions on marketing materials

Analytics & Interagency Coordination (10%)

• Track and evaluate digital analytics and social media performance
• Collaborate with public safety, nonprofit and government partners on joint campaigns

Please read all the way through this job announcement as it has important information about what it required to be submitted in order for us to review your application.

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

• Bachelor’s degree - in lieu of a degree we will consider equivalent related experience on a year for year basis.
• Three (3) years of experience is required in one or more of the following areas: communications, public information, public relations, journalism, marketing, or social media coordinator.
• At least one (1) of the three (3) years of required experience must have been paid or volunteer in social media management.
• Must possess, or can obtain, a valid driver’s license by the time of appointment.
• Must pass a criminal records and employment references check.

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Bachelor’s degree or major college coursework in communications, journalism, public relations or related field
• Government or public safety communications experience
• Strong public speaking and writing skills
• Experience supporting media relations or public affairs during emergencies
• Multimedia experience including, ability to produce graphics, take photography and shoot, edit and produce videos for social media and internal use
• Familiarity with accessibility standards for digital communications
• Experience analyzing digital analytics and translating them into actionable insights
• Experience writing for web and maintaining website content to include text and multimedia

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation

Application Packet: The application packet consists of the following documents. You must submit all requested items below, including supplemental questions. Failure to do so will be deemed as an incomplete application.

• A completed online application using Workday showing how you meet the qualifications.
• Responses to any and all electronic questionnaires/tasks sent to you after submitting your online application. Applications with unfinished questionnaires will be considered incomplete and will be inactivated from the process.
• Note: if you are interested in requesting veterans’ preference, please be prepared to submit your DD214 and veteran disability verification forms electronically when specifically requested during the online application process.
• Responses to all supplemental questions: Please attach your responses to the two (2) supplemental questions listed below. Your responses will be used as a screening tool; the quality and strength of your answers will determine if you move forward in the process. Respond to each question completely and concisely. Refer to your relevant experience (paid or unpaid) and training.

Supplemental Questions:

Question 1: Tell us about a time you developed or led a communications strategy. Was it successful, and what skills or experiences did you draw on?

Question 2: As a Communications Coordinator, not only will you be developing communications strategies, you will be creating a wide range of content for various audiences. Tell us about a time you created content from scratch, and what made it effective?

Note:Please contact the recruiter as soon as possible if you experience any complications when applying. The application should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will determine your eligibility to advance in this recruitment process.

After You Apply:

• Please save a copy of this job posting for your reference, as it may not be available for you to view online after the job posting closes.
• Log in to your Workday account to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section. You must complete these tasks or actions in order for us to accept your application.
• Check both your email and Workday account for updates regarding this recruitment.
• Internal Candidates: After you have hit “submit” on your application, check your Workday inbox and complete all questionnaires, including Veterans Preference Questionnaire, prior to the application deadline. The Veterans Preference questionnaire is required for ALL internal candidates, regardless of Veteran status. Certain questionnaires/acknowledgements must be completed before applications are even received by HR.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications.
• Supplemental question review
• Hiring interviews
• Background and reference checks (Personal History Statement completed online)

ADDITIONAL INFORMATION:

This recruitment may be used to fill full-time, part-time, temporary, limited-duration, and on-call positions.

Pay Range: $41.50 - $51.03 hourly

Type of Position: Hourly, overtime eligible, represented by the AFSCME Local 88 union.
Schedule: Monday – Friday, day shift schedule, with the occasional need to work outside standard work hours with advance notice given.

Location: This position works onsite at the Multnomah Building, 501 SE Hawthorne Blvd. Suite 350. Opportunity for hybrid telework (1-2 days per week) will be evaluated around six months after hire.

Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Serving the Public, Even During Disasters

Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Amber Beck

Email:

amber.beck@mcso.us

Phone:

+1 (503) 4070095

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6200 - Program Communications Coordinator