At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.
Position Summary: The Physical Therapy Office Manager is responsible for the overall supervision, training, and performance of the Physical Therapy department across both Provo and Salem locations. This role ensures efficient workflows, high-quality patient care, and exceptional customer service. The Office Manager leads front-line staff development, manages scheduling, enforces clinic policies, and supports a collaborative and professional work environment. This position requires strong leadership, the ability to work independently, and sound judgment in addressing patient and staff needs. The Office Manager plays a key role in aligning clinic operations with organizational goals while supporting therapists, providers, and administrative leadership.
Essential Job Functions: Supervise, train, and evaluate front-line staff across assigned locations. Develop and maintain efficient workflows to support clinic operations. Foster a professional, patient centered. environment focused on excellent customer service. Manage staff schedules, timecards, and coverage to ensure operational efficiency. Oversee therapist and PTA schedules, including template management and optimization. Ensure clear communication and coordination between support staff, therapists, and patients. Address patient concerns, complaints, and inquiries promptly and professionally. Enforce clinic policies and procedures and ensure staff adherence. Lead hiring processes, including interviewing and selection of candidates. Manage employee performance, including coaching, corrective action, and performance reviews. Utilize reporting and analytic tools to monitor operations and improve performance. Support department administration with strategic initiatives and operational improvements. Promote clinic and organizational goals. Attend meetings and participate in leadership discussions as assigned.
Qualifications: Minimum of 2 years of medical or healthcare. management experience preferred. Bachelor’s degree preferred. Proven ability to lead, train, and develop staff in a fast-paced environment. Strong organizational and time management. skills with the ability to handle multiple priorities independently. Excellent interpersonal and communication skills. Demonstrated ability to build effective teams and foster a positive work culture. Strong problem-solving skills and ability to exercise sound judgment. Commitment to patient-centered care and exceptional customer service. Ability to collaborate effectively with providers, administration, staff, and patients.
Hours: Monday-Friday