At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.
Position Summary
We are looking for an experienced and dynamic Office Manager to lead the day-to-day operations of our OB/GYN practice. This role provides leadership to our administrative and clinical support teams, ensuring efficient clinic operations, high patient satisfaction, and a collaborative work environment. The ideal candidate is a strategic problem-solver with a strong background in healthcare management who is committed to patient-centered care and continuous operational improvement.
Key Responsibilities
Leadership & Staff Management
- Lead, supervise, and support administrative, clinical, and front office teams to ensure peak performance
- Oversee the full lifecycle of staff employment, including recruitment, hiring, onboarding, and training in coordination with HR
- Conduct performance evaluations (90-day, annual, and corrective action reviews)
- Provide coaching, mentoring, and performance feedback to foster professional development
- Maintain a positive, respectful, and engaging work environment to support staff retention
Scheduling & Operations
- Manage staffing schedules to ensure appropriate coverage and efficient clinic operations
- Review and approve time-off requests, overtime, and payroll documentation
- Identify and resolve workflow inefficiencies and patient service concerns
- Monitor clinic supplies, manage vendor relationships, and ensure equipment is well-maintained
- Serve as the primary point of contact for patient concern escalations, ensuring professional resolution
Compliance & Quality Improvement
- Ensure strict adherence to HIPAA, OSHA, CLIA, and other regulatory standards
- Track staff certifications and monitor compliance with organizational policies
- Support Value-Based Care initiatives and quality improvement projects to enhance patient outcomes
- Analyze operational metrics to identify trends and areas for improvement
- Collaborate with clinical leadership to align administrative and clinical goals
Qualifications
- High school diploma or equivalent required (Associate or Bachelor’s degree in Healthcare Administration or Business preferred)
- Minimum of 2 years of supervisory or leadership experience in a healthcare or medical office setting required
- Previous medical office experience required; OB/GYN experience strongly preferred
- Proficiency with Electronic Health Records (EHR), scheduling platforms, and Microsoft Office Suite
- Knowledge of healthcare compliance (HIPAA, OSHA, CLIA) and employment practices
Required Skills & Competencies
- Strong leadership and interpersonal skills with the ability to motivate a diverse team
- Excellent verbal and written communication skills
- Effective problem-solving, critical thinking, and decision-making abilities
- Ability to manage multiple priorities and stay composed in a fast-paced environment
- Discretion and sound judgment when handling confidential and sensitive information
- Strong organizational and time management skills with high attention to detail
Physical Requirements
- Ability to sit, stand, and walk for extended periods
- Frequent use of computers, telephones, and office equipment
- Ability to lift and move items weighing up to 25 pounds
- Visual and auditory acuity for effective communication and documentation review