Date Posted: 08/26/2026
Location: Baton Rouge, LA
Job Category: Professional Application (US Fusion/Rubber
Salary Interval: Full Time
Pay Range: N/A
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US FUSION & Specialty Construction
Job Summary: The Operations Support Coordinator provides administrative, operational, systems, document control, purchasing, and proposal support across the Operations and Projects teams. This role serves as a central support resource to help improve consistency, communication, documentation, and workflow execution across active projects and internal business processes.
This position supports project managers, operations leadership, business development, estimating, procurement, training, and document control functions by helping maintain organized systems, timely purchasing coordination, accurate opportunity setup, and improved use of company platforms such as Microsoft 365, SharePoint, Teams, and US University.
The successful candidate will be organized, dependable, systems-minded, and comfortable working across multiple departments. This role requires strong attention to detail, follow-through, communication, and the ability to support several priorities at the same time while helping US FUSION strengthen its operational processes and documentation standards.
Essential Duties and Responsibilities:
Operations & Project Support
• Support the Operations and Projects teams with administrative coordination, documentation, internal follow-up, and process support.
• Assist project managers with organizing project-related information, documents, requests, and internal communications.
• Help maintain consistency in how project documentation, folders, workflows, and internal systems are set up and used.
• Support operations leadership with recurring reports, action items, meeting follow-up, and administrative tracking as requested.
• Coordinate with internal departments including Operations, Project Development, Accounting, Safety, Equipment, Business Development, and Field Leadership as needed.
Document Control & Microsoft 365 Support
• Support the setup, organization, and ongoing maintenance of project document control systems, including the SDU M365 project platform.
• Assist with SharePoint, Teams, folder structures, permissions coordination, document libraries, and project document organization.
• Help ensure project documents are properly stored, named, routed, updated, and accessible to the appropriate team members.
• Support project teams in adopting Microsoft 365 tools and workflows for communication, document control, task tracking, and collaboration.
• Assist in developing simple standards, procedures, and user guidance for M365, SharePoint, Teams, and related tools.
Purchasing & Rental Coordination
• Serve as a central point of coordination for purchase requests submitted by project managers and operations personnel.
• Assist with the purchase request process for materials, supplies, equipment, rentals, and other project needs.
• Coordinate with vendors, suppliers, rental companies, project managers, and internal team members to support timely purchasing and rental activity.
• Help improve controls, communication, documentation, and follow-through around purchasing and rental requests.
• Maintain purchasing-related records, request logs, confirmations, and supporting documentation as required by company process.
Proposal & Opportunity Administration
• Enter new opportunities into the company proposal management system.
• Assign opportunities to estimators or other responsible team members as directed.
• Create new quote folders on the server and confirm required proposal information is organized and available.
• Support estimating and business development teams by helping maintain accurate opportunity records and proposal file structure.
• Assist with tracking proposal setup status, missing information, and administrative follow-up as needed.
US University Administration & Training Support
• Support the development, organization, and maintenance of company training content within Trainual.
• Serve as a local administrator or internal support resource for US University & Trainual, including user support, content organization, and assigned training coordination.
• Assist with converting company procedures, onboarding materials, safety content, administrative processes, and technical resources into usable training content.
• Help maintain training records, assignments, and content updates as directed by leadership.
• Support the companywide rollout and ongoing use of US University as a knowledge management and employee training platform.
Process Improvement & Systems Support
• Help identify opportunities to improve administrative workflows, documentation standards, purchasing controls, proposal setup, and project support processes.
• Assist in documenting standard operating procedures, checklists, templates, and recurring workflows.
• Support leadership in implementing new systems, tools, policies, and procedures across Operations and related departments.
• Promote consistent use of company platforms and support adoption by providing practical assistance to team members.
• Maintain a service-oriented approach while helping improve accountability, organization, and process discipline across the company.
Required Qualifications:
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities, requests, and deadlines in a fast-paced business environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, Teams, and SharePoint.
• Ability to learn and support business software platforms such as Trainual, proposal management software, and other internal systems.
• Experience supporting project teams, operations teams, document control, purchasing, administration, training, or related business processes preferred.
• Ability to work independently while also coordinating effectively with multiple departments.
• Professional, dependable, and service-oriented approach to internal support.
• Construction, industrial services, project administration, procurement, or document control experience preferred but not required.
• Valid Driver's License preferred.
Performance Expectations
A successful Operations Support Coordinator will:
• Provide dependable, timely, and accurate support to the Operations and Projects teams.
• Improve consistency and organization within purchasing, proposal setup, document control, US University, and Microsoft 365 workflows.
• Maintain clear communication and follow-through on assigned requests and action items.
• Help project managers and operations leadership reduce administrative burden and improve process compliance.
• Support successful adoption of M365, SharePoint, Teams, and US University across the organization.
• Maintain organized records, logs, folders, and supporting documentation.
• Demonstrate initiative, professionalism, discretion, and sound judgment.
• Contribute to continuous improvement consistent with the core values and objectives of US FUSION.
PALA Group, Inc. and its Subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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