Patient Care Assistant/Receptionist-PT-Family Medicine-Heber

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary: We are looking to hire a part-time, long term Patient Care Assistant/Receptionist to work in our clinic in Heber. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations along with providing outstanding customer service.

Essential Job Functions: Provide courteous, friendly, and professional service to all patients and coworkers while contributing to a positive work environment. Rotate between Patient Care Assistant and Front Desk Receptionist duties as assigned. Room patients, obtain vital signs, and prepare patients for medical examinations. Clean and sterilize rooms, equipment, and supplies before the start of the day and between patients. Provide prompt, courteous registration services to all patients and families. Verify and update patient demographics, insurance information, and appointment details, accurately enter patient and insurance information into the system. Schedule appointments accurately and confirm appointments with patients. Collect co-payments at the time of service, process payments, and reconcile daily cash reports. Answer telephone calls promptly and courteously; transfer calls tactfully and provide accurate information. Accurately document orders, referrals, and laboratory tests in designated systems. Document follow-up activities related to health maintenance and quality-of-care measures, and perform all other duties as assigned. Take and appropriately route patient messages and tasks.

Qualifications: High School diploma or equivalent. Two years' experience in customer service-related field. Strong interpersonal and communication skills both written and oral.

Hours: 20 hrs. per week. Workdays will vary from week to week based on clinic needs.