Patient Services Coordinator/UKHC

Job Title
Patient Services Coordinator/UKHC


Requisition Number
RE51440


Working Title

Department Name
MG355: Neurosurgery


Work Location
Lexington, KY


Grade Level
07


Salary Range
$17.50-27.31/hour


Type of Position
Staff


Position Time Status
Full-Time


Required Education


HS




Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies


Required Related Experience


5 yrs




Required License/Registration/Certification

None



Physical Requirements

The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs



Shift

Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed



Job Summary

This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, coordinating and scheduling surgical procedures, and answering phone calls.

The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred. This position will support the Neurosurgery Cerebrovascular providers.



Skills / Knowledge / Abilities

MS Windows, EPIC, Telephone etiquette, customer service.



Does this position have supervisory responsibilities?
No


Preferred Education/Experience

Prefer at least 6 months of customer service, medical office, or care coordination experience.



Deadline to Apply
09/01/2025


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.