Payroll Specialist

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We are seeking an experienced service-minded payroll professional to join the Colleague Services Organization within the Colleague Experience Group as a Payroll Specialist. The Payroll Specialist role will play a critical factor in driving efficiencies, effectiveness, and consistent delivery of high quality payroll initiatives. Colleague will be part of a team that manages complex issues end to end, driving resolution by coordinating and collaborating with internal Business Partners and Third Party Vendor.

• Support US Payroll in ensuring the integrity of the payroll transactions
• Ability to explain and communicate intricate payroll procedures in nonprofessional terms
• Established working knowledge of every area of payroll processing
• Lead, manage and support ad-hoc US Payroll projects
• Ensures all employee and payroll information is kept confidential and trusted with sensitive information
• Compile and perform data analysis and provide proactive solutions
• 3rd Party Vendor relationship
• Daily File Maintenance
• Payroll System misc. entries

Minimum Qualifications

• 4+ years of Payroll experience
• Understanding of payroll tax laws, processes and policies
• Knowledge and/or ability to quickly learn US Payroll Platforms
• Proven ability to manage and prioritize multiple concurrent projects and effectively drive results
• Will require flexibility to work with global teams across various time-zones
• Ability to operate effectively in a fast moving and rapidly changing matrix environment
• Proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook
• Ability to lead and conduct presentations with internal and external business partners
• Ability to maintain confidentiality, work independently at times and handle stress effectively despite short time constrains while displaying a “can do” attitude
• Strong analytical thinking, problem solving and project management skills desired
• Excellent communications skills in order to effectively communicate project situations and to deal with and solve problems that affect project success

Preferred Qualifications

• Certified Payroll Professional (CPP) or Fundamental Payroll (FPC) certification a plus
• Knowledge of MyInfo and Dayforce a plus
• Proficiency in Excel and managing data

Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.