Principal Systems Analyst
The Role
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Systems Analyst in Merrimack, NH, Westlake, TX, and Smithfield, RI!
Fidelity’s Institutional Wealth Management Services is looking for an experienced Systems Analyst to lead the technical analysis and support of our application suite that delivers critical workflow and document management capabilities to our Business Product Management (BPM) customers. The team operates in an Agile environment, supporting both cloud-based and on-premise applications.
This role requires a blend of technical and business expertise. It requires collaboration with stakeholders across the Business community, IT teams, Software Engineers, and Architects. You will work closely with the Squad Lead to solution, design, build, test, and deliver features and products aligned with business priorities.
You will be expected to perform extensive current vs. future state assessments, gap analysis, and research of system flows starting with customer facing UIs all the way through to backend systems. You will create supporting artifacts including diagrams, story maps, JIRA stories and confluence pages. You will use your excellent written and oral communication skills to convey this information to a varied audience that includes both technical and non-technical members.
The Expertise and Skills You Bring:
- 10+ years of total engineering experience with a minimum of 5 years in the role of a Systems Analyst
- Analysis experience with complex enterprise-level, end-to-end processes in a Web application environment
- Experience with REST, SOAP API technologies and related tools such as Postman and Insomnia
- Proficiency with JSON, Java, SQL and log analysis (Splunk, Datadog)
- Experience with code analysis, repositories, and deployment strategies
- Expertise understanding the technology and architecture of an application as well as the business problems, requirements and solutions
- Strong written and verbal communication skills: communicates clearly, concisely, and impactfully to influence others tailoring the information to the audience
- Proficiency in drawing out information from Business or Technical partners
- Experience with solution design of new systems and the enhancement and modernization of legacy systems
- Expertise in story writing, testing, creation of diagrams and product documentation
- Ability to take complex features and break them into bodies of work, then break them down further into stories with well-defined business value and acceptance criteria
- A highly curious and motivated learner with strong problem-solving skills
- Takes initiative, finds solutions and follows through with minimal direction
- Ability to navigate through ambiguous circumstances and demonstrate flexibility and adaptability
- An advocate for an exceptional customer experience
- Ability to triage system defects in production and non-production environments
- Bachelor’s degree required, preferably in Business, Finance, Information Technology, or Management Information Systems
- Prior experience as a Developer, QA or Support Engineer is a plus
- Experience within the financial services industry is a plus
- Cloud experience, particularly AWS, is a plus
The Value You Deliver
- Work with business and technology partners to define the scope of problems/issues, in terms of business and/or system requirements and processes
- Translate complex business needs into clear, actionable requirements
- Develop diagrams, story maps, user stories, acceptance criteria and clearly convey business and technical information to a widely varied audience, ensuring that everyone is on the same page
- Lead backlog refinement and design sessions
- Evaluate design of existing systems to understand their functionality, efficiency, reliability, performance, usage, and maintainability. Document and share this information with the organization
- Collaborate with Agile team members to come up with comprehensive, cohesive solutions
- Clearly articulate the squad’s needs, requirements, and dependencies
- Provide support in estimating, planning, scheduling, and prioritizing work
- Apply documentation standards and best practices
The Team
The squad you’ll be joining is responsible for applications used to support financial professionals and institutions who rely on Fidelity to service their clients and grow their businesses.
Please see the below pay rate range for the work locations in Rhode Island only: $60.00 – $90.04 per hour.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Dynamic Working
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Company Overview
Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.
Information about Fidelity Investments
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.