Process Service

POSITION TITLE: Process Service

LOCATION: This is a full-time, on-site position based at our New Providence office located at 219 South Street, Suite 102, New Providence, NJ 07974

PAY RANGE: $18-$20/hr

Join a High-Growth Legal Services Leader

ABOUT THE ROLE:

Lexitas is seeking a detail-driven and highly organized Process Server Coordinator to support our fast-paced legal services operations. In this role, you’ll play a critical part in ensuring the accurate processing and completion of legal service requests, including subpoenas, affidavits, notarizations, and proofs of service. This position is ideal for someone who thrives in a goal-oriented environment, enjoys working with data and legal documentation, and understands that precision and follow-through are essential. While some tasks may be repetitive, the information you handle directly supports attorneys, clients, and court operations nationwide.

Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.

KEY RESPONSIBILITIES:

• Communicate daily with attorneys and paralegals to coordinate service of process requests.
• Maintain ongoing client communication via Outlook to build and strengthen professional relationships.
• Accurately enter case and defendant information into the MR8 database.
• Utilize online resources (e.g., NAPPS) to locate certified process servers in assigned jurisdictions.
• Coordinate with process servers to ensure timely and proper service completion.
• Email legal documents to process servers and follow up via phone or status checks as needed.
• Sort, scan, and upload Proofs of Service received via first-class mail into MR8.
• E-file Proofs of Service through TXcourts.gov when required.
• Prepare invoices and send legal documents to clients via FedEx.
• Issue checks as requested and process billing-related tasks.
• Coordinate notarization requests, including locating notaries through 123Notary.
• Provide notaries with detailed instructions, documents, and return shipping labels.
• Review completed notarized documents to ensure accuracy and completeness.
• Immediately bill and return original documents to clients.
• Safeguard confidential medical and legal records, ensuring full compliance with HIPAA and all applicable local, state, and federal regulations.
• Support managers, expeditors, and billing teams to maintain data accuracy and workflow efficiency.
• Perform other duties as assigned to support departmental operations.

WHAT YOU’LL BRING:

• A positive, team-oriented attitude aligned with Lexitas Core Values: Service Excellence, Positivity, Integrity, Innovation, Respect, Teamwork, and Diversity.
• Exceptional attention to detail with strong organizational and multitasking skills.
• Ability to work efficiently in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills with professional client interaction.
• Ability to think quickly and logically to resolve customer inquiries.
• Comfort entering information across multiple systems while actively listening to customers.
• Proficiency in Microsoft Outlook, Word, Adobe Acrobat, Windows, and internet applications (MR8 experience is a plus).
• Ability to operate standard office equipment including scanners, copiers, and fax machines.
• Typing proficiency of at least 38 WPM.
• Flexibility to work occasional overtime as business needs require.
• Excellent attendance, punctuality, and reliability.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Familiarity with subpoenas, affidavits, and written depositions is a plus.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Minimum two years of administrative or data entry experience required.
• Legal terminology knowledge preferred.
• Notary Public certification preferred but not required.
• Demonstrated ability to handle confidential information with professionalism and discretion.
• Proven team-player mindset with a commitment to operational excellence and continuous improvement.

SUPERVISORY RESPONSIBILITIES

This role is not a supervisor position.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from internal and external customers whose first language is English.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

TRAVEL REQUIREMENTS

No travel is expected for this position.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled

If you require reasonable accommodation in the application process, please contact Human Resources at HRDept@lexitaslegal.com for assistance. All other applications must be submitted online.

PayType

Hourly

HiringMinRate

18

HiringMaxRate

20