Product Training Specialist

POSITION TITLE: Product Training Specialist

LOCATION: This is a full-time, Remote position. Lexitas provides a fully equipped home office setup, including a company-issued laptop.

PAY RANGE: $24-36/hr

Join a High-Growth Legal & Corporate Services Leader

ABOUT THE ROLE:

Lexitas is seeking a proactive and innovative Product Training Specialist to elevate how our teams learn, adopt, and master the software and products that power our organization. In this role, you will design engaging learning materials, build automated training content for new employees, and ensure team members across the company gain the competencies needed to operate efficiently and confidently.

Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and corporate filings. Our mission is to deliver unmatched service with integrity, professionalism, and responsiveness.

KEY RESPONSIBILITIES:

Collaborate with development, project, and product teams to gain deep proficiency in emerging software and systems.
• Create, update, and refine a variety of LMS-based training materials—multimedia courses, infographics, guides, tests, quizzes, and step‑by‑step instructions.
• Apply best practices for training and adult learning as directed by leadership.
• Identify, assess, and prioritize training needs across departments.
• Meet with managers and supervisors to gather training requirements and conduct training needs assessments.
• Design and implement stand‑alone teaching materials and employee learning resources.
• Deliver training on computer applications, phone systems, product usage, policies, procedures, and other functional skills.
• Facilitate structured learning sessions, including presentations, meetings, and hands‑on demonstrations.
• Plan, organize, and execute a comprehensive range of training activities for both new hires and tenured employees.
• Conduct skills assessments to determine current employee capabilities and areas for growth.
• Create simulations and problem‑solving scenarios that reinforce learning.
• Lead training presentations and lectures, both virtually and in person.
• Support large-scale training and quality‑assurance initiatives.
• Assist with new‑hire onboarding to ensure smooth integration and a positive employee experience.
• Maintain strict confidentiality and uphold all HIPAA guidelines related to medical record usage and storage.
• Perform other duties as assigned.

WHAT WE’RE LOOKING FOR:

• A commitment to embodying and promoting Lexitas’ Core Values: Service Excellence, Positivity, Integrity, Innovation, Respect, Teamwork, Entrepreneurship, and Diversity.
• Strong aptitude for learning new software products, systems, and operational tools.
• Proficiency with collaboration tools such as Trello, Microsoft Teams, Dropbox, OneDrive, Slack, or Planner.
• Ability to clearly and effectively communicate complex information to diverse audiences.
• Intermediate to advanced skills in Microsoft Office—especially PowerPoint, Word, and Excel.
• High attention to detail with exceptional organizational abilities.
• Experience or exposure to the legal support or litigation industry (preferred).
• Ability to write compelling instructional content, scripts, and copy for training materials.
• Strong written and verbal communication skills.
• Flexibility to work occasional overtime when needed.
• Ability to thrive under pressure while maintaining accuracy and professionalism.
• Comfort working independently and collaboratively.
• Ability to work remotely when required.
• Excellent attendance and punctuality.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Bachelor’s degree in Education, Training, Human Resources, or a related field preferred.

SUPERVISORY RESPONSIBILITIES:

This role is not a supervisor position.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from internal and external customers whose first language is English.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

TRAVEL REQUIREMENTS

No travel expected for this position.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled.

If you require reasonable accommodation in the application process, please contact Human Resources at HRDept@lexitaslegal.com for assistance. All other applications must be submitted online.

PayType

Hourly

HiringMinRate

24

HiringMaxRate

36