Program Communications Coordinator

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$41.51 - $51.03 Hourly

Department:

Department of Community Services (DCS)

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

October 05, 2025

The Opportunity:

OVERVIEW

The Department of Community Services (DCS) is seeking a Program Communications Coordinator to lead the communications for our diverse department. This key role is responsible for working collaboratively with staff in the DCS Director’s Office and its four divisions to develop and implement internal and external communication strategies using web-based applications and other media/digital publishing tools. If you have a passion for creating impactful communication strategies, we encourage you to apply!

As the Program Communications Coordinator, you will:

• Develop program communications plans, strategies and materials.
• Plan, lead, and coordinate culturally relevant communications projects and procedures, including functions and steps to manage organizational change and communications, and information flow.
• Evaluate and select appropriate media and communication style for target audiences.
• Design and develop materials for internal and/or external distribution such as documents, policies, procedures, fact sheets, posters, flyers, electronic graphics, slide decks, social media content, and videos.
• Ensure compliance with Title VI.
• Coordinate with County Offices to represent the Division and share information with the public, stakeholders, and the media.
• Develop and coordinate responsive communications strategies.
• Select appropriate media and communicate to target audience or general audience through press releases, web communication, video and other material.
• Support responses to media, citizen and community group inquiries.
• Research and propose new initiatives which could improve department or division communications.
• Evaluate or assist in evaluating communications' effectiveness, publishing tools and web traffic.
• Establish and document standard communications procedures.

If you are a dynamic and strategic communicator with a commitment to serving our community, we invite you to join us in our mission.

Who Are We?
Our department’s mission is to preserve harmony between natural and built environments, keep people and pets safe, and ensure every voice is heard through a diverse group of programs including transportation, land use planning, animal services, elections, and budget and operations support. This department is an incredibly diverse department and your role will be too.

What We Can Offer You:

DCS comprises unique and essential government services, including Elections, Land Use Planning, Animal Services and Transportation.

The common mission of these diverse lines of business is articulated in this very simple statement: Inclusive community. Accessible services. So, with us, you will be challenged, you will be encouraged to excel, you will be given the opportunity to build a rewarding career. You will become a part of a strong organization dedicated to providing outstanding services to the community.

At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our website.

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills:

• Education/Training: A Bachelor's degree in communications, computer science or computer engineering, graphic design, web development/design, marketing, journalism or a related field (in lieu of a degree, we will consider equivalent years of experience); AND
• Experience: Three (3) years of responsible experience in web communications/design, news reporting, public information, public relations, marketing communications or publication development
  

Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Developing content for a web based organizational communication program
• Developing policies and procedures
• Excellent written and verbal communication skills.
• Proven success in administrative tasks and organizational skills in a fast-paced environment.
• Experience developing and implementing comprehensive communication strategies preferably in public and/or complex environments
• Experience building and maintaining positive relationships with diverse media outlets and community organizations.
• Familiarity with and experience working within accessibility and universal design standards.
• Ability to collaborate effectively with a variety of internal and external parties at all levels including public officials and their staff, internal staff, community partners, leadership, and others.
  

SCREENING AND EVALUATION

The Application Packet:

• Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
• Attach a Resume:Please indicate how you meet the required minimum qualifications. Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
• A Cover Letter: This should expand on your resume, address why you are interested in this position and demonstrate how your experience and skill set align with the minimum and preferred qualifications listed.

*A completed online application including a resume and cover letter must be submitted. If your application does not include these two documents your application will be considered incomplete and not considered further.

The Selection Process: For details about how we typically screen applications, review ouroverview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

1. Initial review of minimum qualifications

2. Evaluation of application materials to identify the most qualified candidates

3. Consideration of top candidates, which may include phone interviews, panel interviews, and/or additional testing.

4. Professional reference checks

ADDITIONAL DETAILS

Type of Position: This hourly, represented position is eligible for overtime.

Salary: The starting pay assignment will be based on an analysis of the successful candidate’s related experience and education in accordance with the county’s pay equity policy and the Oregon Equal Pay Act.

Schedule: Monday through Friday, 8:00 am - 5:00 pm - may have some flexibility.

Location: Multnomah Building - 501 SE Hawthorne Blvd. Portland, OR 97214

Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Multnomah Building (501 SE Hawthorne Blvd. Portland, OR 97214)

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Informationpage.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Vlad Mirko

Email:

vlad.mirko@multco.us

Phone:

+1 (503) 3184861

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6200 - Program Communications Coordinator