Program Manager
Marketing / Communications / PR
Full Time
The Role:
The Project Manager will lead cross-functional coordination of two squads (24 team members) focused on decommissioning applications and migrating data jobs from an analytics platform. This role is more advisory than hands-on, requiring strong leadership and organizational acumen.
The Expertise We Are Looking For:
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.
The Project Manager will lead cross-functional coordination of two squads (24 team members) focused on decommissioning applications and migrating data jobs from an analytics platform. This role is more advisory than hands-on, requiring strong leadership and organizational acumen.
The Expertise We Are Looking For:
- Bachelor’s Degree required
- 5+ years client service or client/vendor relationship management experience
- Former Fidelity Experience
- Emphasis on strategic planning, stakeholder alignment, and program governance using tools like Jira Alig
- Advising on program charter updates, managing communication and change strategies, and ensuring work structures support program goals.
- Monitor execution through established routines and reporting, ensuring transparency and timely escalation of risks.
- Meticulous project/program management skills are needed to coordinate and complete several unrelated tasks in a timeline desired by the business.
- Curious and analytical with a customer-centric approach to help overcome client objections and share alternatives to help improve alignment across Fidelity and our Clients.
- Experience leading, influencing, and motivating colleagues without formal authority, and have a history of delivering extraordinary outcome for clients and the business.
- Review and Recommend Program Charter updates: Clear definition of program vs. run the product/BAU
- Stakeholder Analysis, Establishment & Management of Routines: Coordinate efforts between the squads that are developing (strategic) solutions with the right rigor and cadence at all levels
- Define Communication and Change Management strategy
- Review & Recommend Adjustments for Work Structure: Ensure guidance on setting up tools data (JIRA Align) and coordination of the work according to the program eg. Client Reporting support should be aligned to CR Init
- Monitor Ongoing Execution: Establish transparency. Compare the progress to the plan and raise any caution areas in regular routines (Metascrum, Executive Action Team). Regular (bi-weekly) reporting to include program health across all project dimensions (scope, budget, resources, schedule)
- Coordinate Monthly Scaled Review Demo for active stakeholders
- Coordinate Quarterly L2 Sponsor Review
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.