Program Manager

Position Overview:

We are seeking a dynamic and experienced Program Manager to lead complex, cross-functional technology initiatives within Fidelity’s Brokerage Modernization program. This role is pivotal in driving strategic execution across multiple business units, technology teams, and vendor partners, ensuring alignment with Fidelity’s broader modernization and digital transformation goals.

Key Responsibilities:

• Lead end-to-end program management for large-scale, multi-year modernization initiatives across Brokerage Recordkeeping Technology, with a focus on Strategic Alerting and notification platforms for both B2B, B2C and B2B2C clients and customers.
• Oversee project planning, execution, and delivery using Agile and hybrid methodologies tying to key measurable outputs that comprise business outcomes
• Manage cross-functional teams, including internal stakeholders, external vendors, and business partners.
• Serve as a liaison between business users (trading desks, operations, money movement, etc.) and technology teams
• Serve as a strategic advisor to senior leadership, providing executive-level updates, roadmaps, and performance metrics.
• Drive alignment across organizations, ensuring prioritization and resource optimization.
• Partner with enterprise architects to ensure modernization efforts align with target-state architecture driving integration strategies across legacy and modern platforms, ensuring seamless data flow and service interoperability.
• Data Strategy & Governance: ensure compliance with interim and strategic data strategies through tight facilitation and collaboration between business SMEs, technology teams, and data governance councils.
• Establish and maintain governance frameworks, risk and dependency management protocols, and change control processes.
• Identify, track, and mitigate program risks and critical path dependencies.
• Regulatory & Compliance Alignment: Collaborate with legal, risk, and compliance teams to ensure modernization initiatives meet evolving regulatory requirements.
• Understand product landscape, capabilities and interaction points within the technology ecosystem, as well as the current and target-state architecture.
• Foster a culture of collaboration, innovation, and continuous improvement across program teams.
• Provide leadership and mentorship to project managers, analysts, enablement leads, and delivery leads.

Qualifications:

• BA or BS degree
• 10+ years of experience in the software development space, at least 5 as a project manager with extensive technical delivery experience with analysis, development, and QA – Fidelity experience preferred
• Certifications (preferred but not mandatory): PMP, PMI-ACP, or SAFe Program Consultant (SPC).
• Experience in the financial services industry with a solid understanding of brokerage preferred
• Proven success managing enterprise-wide programs with complex interdependencies and stakeholder landscapes.
• Experience with cloud migration, digital transformation, and platform modernization initiatives.
• Strong experience with software development methodologies (agile and waterfall)
• Experience in leadership/influence and collaboration in a matrix-managed environment, and across multiple and diverse groups
• Demonstrated ability to take initiative, drive decisions forward, and persist through ambiguity and obstacles.
• Proactive and confident communicator with a strong sense of ownership and follow-through.
• Must be able to communicate with various levels in and across the organization, from C-suite level to detailed developer to business SME
• Influencing skills beyond organizational boundaries are a must