Project Analyst II

Job Description

Global Card Issuance (GCI) manages service partners that provide card manufacturing, issuance and project support for all proprietary American Express cards globally. This role concentrates on inventory analysis and management within the Card Design & Manufacturing team.

This role will be responsible for managing inventory items, day-to-day inventory operations, and implementing inventory control protocols, including but not limited to, forecasting, ordering, and monitoring of ~1,000 unique materials (cards & paper stock) for markets within the Americas region. This role will coordinate activities with a variety of internal (ex: Marketing, Brand, and Compliance) and external partners (Card & Print vendors).

Responsibilities

• Optimize inventory levels to minimize stockouts and excess or obsolete inventory while ensuring cards and materials are available when and where needed.
• Develop, maintain, and continuously enhance forecasting models and inventory management processes to effectively support business and inventory needs.
• Identify and implement opportunities to standardize, streamline, and improve transactional and operational inventory processes.
• Leverage Inventory Management and Business Intelligence tools to analyze data, generate reports, build queries, identify trends, and provide actionable insights.
• Lead and support projects and strategic initiatives that impact inventory management, forecasting, and related operational processes.
• Partner cross-functionally with Operations, Capabilities, Compliance, Brand, Marketing, and other key stakeholders to align priorities, resolve issues, and drive business results.
• Support third-party management activities, including monitoring supplier performance, managing service expectations, identifying and escalating risks or issues, and ensuring adherence to established operational and compliance requirements.

Qualifications

Minimum Qualifications:

• 1–2 years of experience in inventory management, supply chain, operations, logistics, planning, or data analysis
• Proficiency in Microsoft Excel, including formulas, PivotTables, lookups, and working with large datasets
• Strong ability to analyze inventory data, identify trends or discrepancies, and provide actionable recommendations
• Demonstrated problem-solving and quantitative analysis skills, with strong analytical capabilities and exceptional attention to detail.
• Strong written and verbal communication skills, with the ability to build effective relationships and collaborate successfully with cross-functional teams and stakeholders.
• Excellent time management, multitasking, and organizational skills, with the ability to effectively prioritize competing responsibilities and meet deadlines.

• Strong sense of personal accountability, with demonstrated initiative and the ability to work independently as a self-starter.

Preferred Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, Operations, Analytics, or a related field.
• Experience with data visualization and reporting tools such as Power BI or Tableau.
  
  Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​