The Role
The Community Relations Coordinator drives impact by leveraging the systems, tools and processes that are foundational to the collective success of the Community Relations team. The Coordinator partners across the Community Relations team to help deliver programs aligned with strategic priorities, ensuring consistency and effectiveness through strong coordination and collaboration. This role provides support to the Strategy & Planning function and critical contributions to regional engagement across the portfolio as needed.
The Expertise and Skills You Bring
The Value You Deliver
Your work is an important part of Fidelity’s Community Relations team, ensuring that efforts are cohesive, consistent, and effective in supporting Fidelity’s community strategy, mission, and goals. You will collaborate with a team across the country to support the implementation of the national program strategy. You will partner with the local Community Relations team and across our regional footprint to help execute programming that advances business goals and creates lasting community impact.
The Team
The Community Relations team is responsible for developing, implementing, and managing Fidelity’s community engagement and employee-volunteerism efforts. As part of the team, you partner with peer community relations professionals across the firm to support the execution and measurement of high-value programs that create change in our communities. The Coordinator reports to the Director, Community Relations Strategy & Planning and serves as a key member of the regional Fidelity team in the local nonprofit community and among the regions’ employee volunteers and business partners.
How Your Work Impacts the Organization
Fidelity’s Corporate Affairs team focus is on delivering consistent, outstanding, and coordinated communications programs that strengthen Fidelity’s reputation with customers through the media (traditional and social), engage associates, and support business priorities. This group also plays a key role through the oversight of the firm’s state and local government relationships, public affairs, and community relations activities across Fidelity’s regions in the U.S. As part of a centralized organization, you will know what’s important across the enterprise and benefit from a culture that promotes professional and personal growth.
This role advances Fidelity’s position as a good corporate citizen and creates meaningful impact in underserved community. You will support the implementation of Fidelity’s community relations strategy locally and support ways for associates to connect with the community. The work enhances firm’s profile with media, opinion leaders, policymakers, and the general public; positions the firm as employer of choice for prospective talent; and helps the firm meet RFP client requirements on corporate citizenship.
The Community Relations Coordinator drives impact by leveraging the systems, tools and processes that are foundational to the collective success of the Community Relations team. The Coordinator partners across the Community Relations team to help deliver programs aligned with strategic priorities, ensuring consistency and effectiveness through strong coordination and collaboration. This role provides support to the Strategy & Planning function and critical contributions to regional engagement across the portfolio as needed.
The Expertise and Skills You Bring
- Bachelor's Degree required, or equivalent relevant experience
- At least 2 years of professional experience in community relations, corporate social responsibility, corporate communications, nonprofit/philanthropy, or related field.
- Demonstrated understanding of/interest in the corporate impact field (community relations, corporate citizenship, corporate social responsibility, social impact, etc.)
- Flexible, adaptable, and eager to learn; with the ability to independently manage multiple projects in a fast-paced environment and meet deadlines; ability to navigate a large, complex organization
- Excellent organizational, project management and interpersonal skills with a track record of successful data measurement and reporting.
- Expertise in MS Office and experience working with databases, social media platforms and maintaining content management sites. Familiarity with project management tools (such as Monday.com) would be helpful.
- Experience supporting under-served communities via volunteerism, through professional or personal experience.
- Strong writing and speaking skills for a variety of audiences, from entry-level employees to executives.
The Value You Deliver
Your work is an important part of Fidelity’s Community Relations team, ensuring that efforts are cohesive, consistent, and effective in supporting Fidelity’s community strategy, mission, and goals. You will collaborate with a team across the country to support the implementation of the national program strategy. You will partner with the local Community Relations team and across our regional footprint to help execute programming that advances business goals and creates lasting community impact.
The Team
The Community Relations team is responsible for developing, implementing, and managing Fidelity’s community engagement and employee-volunteerism efforts. As part of the team, you partner with peer community relations professionals across the firm to support the execution and measurement of high-value programs that create change in our communities. The Coordinator reports to the Director, Community Relations Strategy & Planning and serves as a key member of the regional Fidelity team in the local nonprofit community and among the regions’ employee volunteers and business partners.
How Your Work Impacts the Organization
Fidelity’s Corporate Affairs team focus is on delivering consistent, outstanding, and coordinated communications programs that strengthen Fidelity’s reputation with customers through the media (traditional and social), engage associates, and support business priorities. This group also plays a key role through the oversight of the firm’s state and local government relationships, public affairs, and community relations activities across Fidelity’s regions in the U.S. As part of a centralized organization, you will know what’s important across the enterprise and benefit from a culture that promotes professional and personal growth.
This role advances Fidelity’s position as a good corporate citizen and creates meaningful impact in underserved community. You will support the implementation of Fidelity’s community relations strategy locally and support ways for associates to connect with the community. The work enhances firm’s profile with media, opinion leaders, policymakers, and the general public; positions the firm as employer of choice for prospective talent; and helps the firm meet RFP client requirements on corporate citizenship.