At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.
Position Summary: Our busy Oncology office is in need of an experienced PRN front desk receptionist. This is a great opportunity to work in a respected practice. Must maintain a professional image in appearance as well as over the phone. Must also provide courteous and friendly service to all patients and contribute to building a positive work environment with co-workers. This position is primarily in Lehi, American Fork and Provo. This position may transition to full time but is not guaranteed.
Essential Job Functions:
- Greet patients, registration, appointment scheduling, telephone screening and any other activities associated with the front desk reception team.
- Manages difficult or emotional patient situations in a professional manner. Responds promptly and professionally to patients' needs.
- Demonstrates accuracy and thoroughness when entering information in computer system.
- Registers new patients by obtaining all pertinent billing information.
- Schedules appointments and enters dates and times into computer.
- Collects co-payments at time of service, receives payment on accounts, and reconciles daily cash reports.
- Answers telephone promptly and courteously, transfers calls tactfully and politely, and gives accurate and careful answers.
- Takes complete and accurate messages. Writes clearly and informatively using correct spelling and grammar.
- Obtains signed statements from patients to protect clinic interests (i.e., HIPAA, Arbitration Agreements, Advanced Directives).
- Attends meetings as required.
- Performs other duties as assigned.
Qualifications:
- High School graduate.
- Excellent customer service skills.
- Demonstrate professional writing and verbal skills.
- Must be a self-starter and be able to work quickly and efficiently.
- Strong interpersonal skills as well as communication, organizational and prioritization skills.
- Demonstrate typing, math and computer skills
Hours: M-F VARY PRN