Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master/Program Manager to work in Merrimack, NH!
The Role: Scrum Master
Lead and coordinate planning and delivery efforts across one or more Squads to achieve positive results, technical feasibility, and balanced team performance. This role integrates customer and business insights with technical understanding to shape actionable plans, manage dependencies and risks, and drive predictable delivery. It also cultivates continuous improvement and team health through structured feedback, open communication, and a focus on long-term sustainability.
Key Responsibilities:
Planning
- Create and maintain clear, actionable plans across sprints, releases, and quarterly horizons.
- Ensure backlog items are well-defined, estimated, and ready for execution through effective refinement.
- Identify and align dependencies early to support smooth delivery and cross-team coordination.
- Proactively surface and oversee risks throughout the delivery lifecycle to reduce impact.
- Track and communicate progress across planning horizons using tools and stakeholder collaboration.
- Maintain visibility and alignment of dependencies, adjusting plans to reduce delivery risk.
- Make risks visible, track mitigation actions, and promote accountability and clarity.
- Lead all aspects of release processes, ensuring readiness, contingency planning, and post-deployment follow-through.
- Facilitate early and frequent feedback to ensure solutions align with business needs and stakeholder expectations.
- Plan and lead work to support a sustainable pace, minimizing burnout and last-minute efforts.
- Develop a culture of learning and adaptation by identifying insights and implementing changes that improve team performance.
Initiative Cohesion
- Ensure delivery goals are clearly articulated and understood for each value delivery stream across the program/initiative.
- Partner with Program Managers and Scrum Masters to ensure cohesion across all aspects of planning, execution, and delivery.
- Complete Quarterly Planning activities for the program/initiative, ensuring value delivery stream integrations are understood and committed across the program/initiative.
- Continuously look for ways to improve how the program/initiative is performing using data to drive key decision making.
- Establish communication practices to share delivery plans, coordinate roadmap adjustments, and provide insight into plans and progress.
- Provide updates to leadership on status of program/initiative including progress, risks, challenges, achievements, and metrics.
- Effectively communicate and collaborate with key stakeholders including Product Owners, Product Area Leaders, Scrum Masters/Project Managers, Chapter Leaders/People Managers, Architects, and other Stakeholders to ensure dependencies are managed, impediments are removed or escalated, and there is visibility into the work being done and how the program is performing.
Dynamic Working
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Company Overview
Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.
Information about Fidelity Investments
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.