Description
The Role:
As a Security Receptionist, your primary focus will be to deliver outstanding customer service to our associates and guests while working on a team of dedicated security professionals. You will be the first point of contact for all individuals entering the building, representing the firm with integrity, and adhering to security protocols. The Receptionist role is pivotal in creating a memorable and welcoming experience for all of the client’s associates, visitors, vendors, and customers.
No previous security or receptionist experience is required. Specific onboarding and ongoing training provided.
The position is 45 hours a week. The schedule is Monday through Friday, 7am-5pm with a 1-hour lunch break each shift.
The Expertise and Skills You Bring
- A highly motivated, positive, and team-oriented mentality.
- Integrity, professionalism, organization, and the ability to multitask and prioritize efficiently.
- Strong interpersonal, communication and social skills.
- Strong situational awareness and keen observation abilities.
- Excellent verbal and written communications skills in English.
- Proficiency in Microsoft Office programs and an ability to learn new software.
Job Responsibilities
- Warmly greet and welcome visitors, creating a friendly and inviting atmosphere at our facilities while following established security procedures.
- Perform all building access and check-in procedures, including issuing badges for guests and employees.
- Manage the visitor management system or entry log to ensure accurate records.
- Maintain awareness of the surrounding environment and promptly report any security and safety concerns to the security team.
- Perform administrative tasks as needed.