Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Receptionist to work in Westlake, TX!
Fidelity is currently seeking top candidates to serve Fidelity as a Receptionist
Are you a motivated, dedicated professional looking to make a change over to a career that promises significant growth? The Receptionist plays an integral role to establishing security at our sites while creating a memorable and warm arrival experience for Fidelity’s associates, visitors, vendors and customers. The Receptionist is the first person to interact with our visitors and plays a key role in operational flow and safety while providing world class customer service.
This position will provide you additional opportunities to learn about business groups throughout Fidelity. If desired, you will have exposure to the various career paths available within the company, with a diverse range of advancement opportunities.
If you are ready for a rewarding new challenge with a global financial leader, and if you meet our qualifications (including a full background check), then we want to talk with you. Contact us today!
The Receptionist is a brand ambassador of the Global Security Operations team who warmly welcomes everyone who comes into Fidelity’s offices and efficiently guides them through the visitor arrival process while maintaining security protocols.
The Expertise We are Looking For / The Expertise You Have:
Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.
Fidelity is currently seeking top candidates to serve Fidelity as a Receptionist
Are you a motivated, dedicated professional looking to make a change over to a career that promises significant growth? The Receptionist plays an integral role to establishing security at our sites while creating a memorable and warm arrival experience for Fidelity’s associates, visitors, vendors and customers. The Receptionist is the first person to interact with our visitors and plays a key role in operational flow and safety while providing world class customer service.
This position will provide you additional opportunities to learn about business groups throughout Fidelity. If desired, you will have exposure to the various career paths available within the company, with a diverse range of advancement opportunities.
If you are ready for a rewarding new challenge with a global financial leader, and if you meet our qualifications (including a full background check), then we want to talk with you. Contact us today!
The Receptionist is a brand ambassador of the Global Security Operations team who warmly welcomes everyone who comes into Fidelity’s offices and efficiently guides them through the visitor arrival process while maintaining security protocols.
The Expertise We are Looking For / The Expertise You Have:
- Bachelor’s degree strongly preferred; equivalent life/work experience (i.e. hospitality service industry preferred)
- 1-3 years prior hospitality experience in a customer- oriented environment or security field
- Ability to perform under stressful conditions
The Skills You Bring:
- Aptitude to deliver premium experiences when interacting with visitors, vendors, associates, and customers while assisting in the implementing/adherence of all company standards and policies
- Customer service orientation
- Strong interpersonal skills
- High energy, friendly, outgoing and confident personality
- Ability to build and manage relationships in a business setting
- Detail oriented and ability to follow standard operating procedures
- Proficient with standard computer applications and ability to learn specialized programs/applications, access control software familiarity a plus
- Verbal Communication, Listening, Professionalism
Responsibilities/The Value You Deliver:
- As the first line of security, greet visitors and associates with enthusiasm and attentiveness
- Determine visitor needs in a professional and friendly manner
- Registration of all visitors using the visitor management system and issuing visitor passes
- Control building access and check-in procedure
- Directing visitors to accurate locations
- Monitor visitors and guests as they wait in the lobby
- Be aware of and report any suspicious behavior or unattended objects in the visitor waiting area to the security team
- Maintain security by following procedures and maintaining security awareness
- Report incidents and possible hazards to appropriate parties
- Maintain diligent posture while multitasking efficiently
- Communicate verbally with confidence and clarity and listen actively
- Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed
- Knowledge of basic first aid and CPR, or the ability to acquire such knowledge through training
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.

