Senior Administrative Support Specialist

SULLIVANCOTTER partners with health care and other not-for-profit organizations to enhance performance and improve outcomes through the development and implementation of integrated workforce strategies. Using our time-tested methodologies and industry-leading research and information, we provide data-driven insights, expertise, and solutions to help organizations align business strategy and performance objectives – enabling our clients to deliver on their mission, vision and values.

job Summary:

Primary responsibilities will be to support the contract lifecycle within the firm using the Ntracts contract management system. This role will include drafting, reviewing, tracking and maintaining contracts while ensuring accuracy, compliance and timely processing. This position works closely with administrative team members, consultants, and finance and legal teams to facilitate efficient contract management and documentation. Secondary responsibilities include partnering with associates to ensure administrative needs are met.

primary accountabilities

Contract Lifecycle / Ntracts

• Draft client contracts, amendments, statements of work, and related documentation using approved templates
• Review contract requests for completeness, accuracy, and compliance with firm standards
• Coordinate with consultants and leadership to clarify scope, terms, and required documentation
• Enter, track, and maintain contracts within the Ntracts contract management system
• Monitor contract status and ensure timely progress through review and approval workflows
• Maintain organized digital records of all executed contracts, amendments, and supporting documentation
• Track contract milestones, approvals, and renewal dates
• Generate reports from Ntracts to support leadership visibility into contract activity
• Assist with internal tracking of contract status and outstanding approvals
• Serve as a liaison between consultants, administrative team members, finance, and leadership regarding contract status
• Follow up with stakeholders to obtain required approvals, documentation, or revisions
• Provide updates on contract progress and timelines
• Maintain standardized contract templates and documentation procedures
• Assist with process improvements related to contract drafting and tracking
• Support audit preparation or documentation requests as needed

Administrative Responsibilities

• Prioritize and manage multiple tasks simultaneously and follow through on issues in a timely manner
• Manage calendars, requiring interaction with internal and external executives, consultants and support specialists, to coordinate various meetings
• Arrange travel schedules and reservations, as needed
• Assist with the planning and setup of internal or client meetings, as requested
• Support and back up other support specialists in the enterprise, as needed
• Contribute ideas and efforts toward improved internal enterprise operating procedures
• Participate in continuing education to maintain leading-edge knowledge and skills in area of expertise
• Maintain an adequate daily time summary
• Other duties as assigned

knowledge, skills & abilitIEs

Minimum Required Qualifications

• High school diploma and five years of administrative experience required, or equivalent education and experience
• Contract drafting and document review.
• Process tracking and flow management.
• Strong attention to detail and concern for work quality, accuracy and completeness
• Exhibits strong communication skills, written and verbal, with the ability to articulate clear expectations and direction
• Proven intermediate-level knowledge and experience working with Microsoft Word, PowerPoint and Outlook
• Strong English/grammar knowledge with demonstrated editing and proofreading skills
• Strong computer and data entry skillsDemonstrated ownership of assigned tasks and dedication and perseverance in getting the job done
• Acts professionally with integrity and demonstrates accountability for own actions and behaviors
• Excellent interpersonal skills and the ability to work with clients and colleagues at all levels

• Flexibility, adaptability and the ability to work under tight deadlines or changing needs
• Exceptional client and employee service orientation
• Demonstrates confidence and ability to work independently and in a team structure

Preferred Qualifications

• Associate degree or certification in a business-related field. Microsoft Office Suite certification (Word, PowerPoint, Outlook)
• Experience with Ntracts
• Experience in consulting or other service-related firms
• Experience with billing and collection processes
• Experience with Concur travel and expense software
• Experience with Hubspot customer relationship management (CRM) system

Work Environment

Working hours are Monday-Friday, 8-5, with the flexibility to work overtime required. Remote position; however, we do have office space available in Minneapolis and Chicago. Prolonged periods of sitting at a desk and working on a computer. Must be physically able to perform the essential functions of the job.

BENEFITS AND PERKS

• Competitive total compensation package
• Medical and dental coverage at no premium cost for employees
• 401(k) and profit-sharing retirement plans
• Flexible spending accounts
• Paid time off (PTO)
• Company-paid holidays
• Gender-neutral parental leave
• Bereavement and pet leave
• Continuing education and professional accreditation sponsorship
• Life and AD&D insurance
• Short- and long-term disability
• Employee assistance program
• Mental health support program
• Additional perks
  
  

The base salary range for this position is listed below. Actual salaries may vary depending on factors including but not limited to academic achievements, skills and experience. The range listed is just one component of the compensation package offered to candidates.

• $65,000 - $85,000 annually

This is a remote role; however, we only operate in the following states: AZ, FL, GA, IL, IN, MA, MI, MN, MO, NC, NJ, NY, OH, PA, TX and WI.

SCH Services, Inc. is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law or marital status.