Senior Analyst - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Senior Analyst-Risk Management

• Positions in Credit & Fraud Risk lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio while ensuring an excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior.
• The Customer Management function is responsible for building risk strategies for Line Suspension and Closure, Credit Line Decrease and Rightsizing, and Proactive Financial Gathering for the Blueprint Business Line of Credit (BLOC) portfolio. The team works closely with partners in Product, Operations, Technology, Data Science and other Risk teams to implement, manage, and improve the outcomes of the aforementioned strategies. There is a strong focus on driving synergies between the Customer Management functions across the BLOC and the Card business to effectively control credit losses and ensure consistency in actions across the affiliate companies.

  In this role, you can expect to:

• Gather, transform, and analyze data to draw conclusions and make business decisions
• Define a roadmap for, drive critical initiatives on, and enhance strategies for BLOC Responsible Lending Actions to reduce losses on the portfolio
• Develop systems and processes for effective risk assessment of businesses through proactive gathering of financials & re-underwriting
• Monitor portfolio performance and conduct deep dives into delinquent accounts to identify improvement opportunities across the product lifecycle
• Work closely with partners across various business units to implement changes on risk strategies

  Qualifications:

• Education: a bachelor's or master’s degree in Statistics, Mathematics, Engineering, Finance/Economics or a related quantitative field is required; a master's degree is a plus
• Experience: 2+ years of credit-related analytics experience, preferably in a risk management context
• Relevant Knowledge: understanding of US consumer or commercial lending and credit risk management practices; experience with business loans, personal loans, mortgage lending, or credit cards is a plus; understanding of statistical concepts is a plus
• Technical Skills: SQL is required; experience with spreadsheet and data analysis tools (preferably Microsoft Excel) is required; Python, R, or another language suited towards data analysis is a plus; experience with PowerBI is a plus
• Soft Skills: ability to think logically, critically, and constructively about complex problems; clearly communicate findings; and propose solutions that address expressed needs. Excellent written and verbal communication skills for interaction with internal and external teams

Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.