Senior Associate-Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

At American Express, we back our colleagues so they can thrive personally and professionally. We are seeking an experienced and results-oriented person to ensure financial and operational goals are met, work with cross-functional teams and enable business success. The ideal candidate will have a strong background in financial oversight, vendor management, and the ability to navigate a fast-paced, matrixed environment

Key Responsibilities:

• Financial Management – Contribute and support the overall program budget, including T&E tracking, and ensure financial discipline.
• Contractor & Resource Onboarding – Facilitate on and off boarding of contractor resources, SOW renewals, and Management assistance.
• Governance & Reporting – Assist in maintaining program dashboards, executive-level reporting and presentations, and communication materials.
• Software Management – Facilitate onboarding of net new and renewal of software/hardware through procurement and sourcing.
• Stakeholder Management – Collaborate with cross-functional partners within and outside of Technology Risk and Information Security, ensuring alignment and transparency across all levels
• Sensitive information handling: Handle sensitive information with discretion and exercise strong judgment in communications and access control.

Qualifications:

• 3+ years of experience in financial services, vendor management, or resource management.
• Prior experience in Cybersecurity, Technology, Product or Portfolio related team is preferred.
• Excellent communication and written skills, with the ability to influence senior stakeholders and present to executive audiences.
• Demonstrated ability to manage vendors and third-party providers, including onboarding and off boarding of resources.
• Solid analytical and financial acumen.
• Highly organized with strong problem-solving skills and attention to detail.
• Proficiency with Project Management tools (for ex. MS Project, Jira), Microsoft Office (PowerPoint, Excel, Outlook) and standard collaboration tools (e.g., Confluence, SharePoint, Slack).
• Experience using AI tools like Microsoft CoPilot, and ChatGPT to drive efficiency, create content, and conduct analysis.
• Bachelor’s degree in business administration and/or comparable experience required; advanced degree preferred.

Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions