AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
So what do you say? Are you ready to be part of something big?
This is a dynamic opportunity to work cross-functionally with field operations, legal, HR, and external partners, while contributing directly to our risk mitigation strategy and business continuity efforts.
What You’ll Do
Manage end-to-end handling of general liability, auto liability, property, and workers’ compensation claims
Analyze incident reports, claims data, and loss trends to identify root causes and recommend actionable risk mitigation strategies
Serve as a key liaison with third-party administrators (TPAs), insurance carriers, attorneys, and internal stakeholders to drive timely and cost-effective claim resolutions
Ensure all claims are accurately documented, reserved, and reported in accordance with internal protocols and applicable regulatory standards
Monitor and manage open claim inventory to ensure timely closure and expense control
Support and participate in TPA claim reviews, audits, and performance evaluations
Provide regular claim updates, dashboards, and executive summaries to senior leadership and business partners
Assist in the coordination of litigation matters, working closely with in-house and outside counsel
Stay current on changes in laws, regulations, and best practices in claims handling, risk management, and insurance
What You’ll Bring
Bachelor's degree in Business, Risk Management, Insurance, or related field preferred
3–5 years of hands-on commercial claims experience; automotive, retail, or multi-location operational experience is a plus
Deep understanding of insurance coverages, claims handling practices, and legal processes
Proven success working with TPAs, insurers, and legal teams
Strong analytical and critical thinking skills with an ability to interpret data and translate insights into action
Excellent written and verbal communication skills, with a collaborative mindset
High level of discretion when handling sensitive information
Proficiency in claims management systems and Microsoft Office Suite (especially Excel and PowerPoint)
Professional certifications (ARM, AIC, CPCU) preferred
Why AutoNation
Join a Fortune 200 company committed to excellence and continuous improvement
Be part of a performance-driven culture that values innovation, integrity, and transparency
Competitive compensation and benefits package
Opportunities for career growth and professional development
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.