Job Description:
The Role
Take on a key position at Fidelity Investments, where your ability to organize and manage administrative tasks will be highly regarded. In the role of Senior Executive Assistant, you will provide support and collaborate with the Head of the Quality and Exception Management Team and his associates within the busy Workplace Investing - Client and Participant Services(CAPS) organization, as well as supporting the Head of Client Delivery within Fidelity Health. You will thrive in a dynamic, fast-paced environment where your input is essential to the team’s success.
At Fidelity Investments, we recognize the remarkable skills and experiences brought by each team member. Your position as a Senior Executive Assistant will aid our continued achievements and provide you with opportunities to advance and excel within a collaborative and welcoming environment.
The Expertise and Skills You Bring
More than 3 years of varied administrative support experience, especially in a dynamic environment
Outstanding verbal and written communication skills, enabling effective interaction with senior management and associates at all levels
Advanced proficiency in the Microsoft Office suite, ensuring seamless task management and execution
A knack for quickly learning new applications, both internal and external
Meticulous attention to detail with outstanding communication and organizational capabilities
Advanced ability to prioritize tasks, proactively anticipate team needs, and adapt to changing circumstances
Proven track record of successful interaction with team members, both in-person and via remote technology
A positive, collaborative approach with a genuine desire to contribute to an inclusive environment
Dedicated with a strong sense of ownership and proactive involvement
The Value You Deliver
Expert management of complex calendars, ensuring flawless scheduling and time optimization
Coordination of detailed domestic and international travel arrangements, including passport and visa processing, and expense management
Effective support for projects involving the CAPS Management team and throughout the region
Leading preparations for senior management meetings, including agenda setting, presenter coordination, and technical support
Creation and refinement of professional Microsoft PowerPoint presentations, Word documents, and Excel spreadsheets
Active support of a dynamic workforce through procurement of equipment and supplies, space coordination, and scheduling assistance
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Join a world-class team dedicated to establishing outstanding standards! In this role, you will be a vital member of the Client Delivery and Quality Team and by extension the CAPS Organization, supporting senior leaders and associates. Your capability to navigate and thrive in a rapidly evolving environment will be crucial as you contribute to our ambitious goals.
If you are ready for this exciting challenge and want to make an impactful contribution, we encourage you to apply today!
Certifications:
Category:
AdministrationMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

