Senior Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

We are looking for an experienced Senior Product Manager to join our MarTech Transformation team and lead product strategy and development efforts for our product roadmap that is aimed at developing new marketing technology solutions to elevate the manner in which we design, build, review and deploy customer-facing creatives that support our marketing experiences. Underpinning this strategy are a variety of current and planned product solutions including centralized content libraries (digital asset and copy managers), asset builder solutions, collaborative review and refinement and annotation tools, creative review and approval solutions, channel set up capabilities and workflow/work management platforms.

This role will specifically focus on the strategy and deployment of our content services solution which includes the digital asset and marketing copy content libraries. As part of this effort, this individual will need to partner across multiple organizations including Marketing, Enterprise Marketing Products, Content Management, Creative Compliance Review, Global Advertising and Brand Management and others to understand and define business needs for this new solution. This candidate will also work with our American Express Technology and AI Labs organization to solution, build, test and deploy product features to the organization.

Key Responsibilities include:

• Develop and maintain a short/medium/long term product strategy that aligns to the needs of the business and sets the vision for our content ecosystem
• Build highly impactful visual aids to support solution design discussions with our engineering organization and facilitate alignment conversations across relevant stakeholder groups
• Lead the business planning, prioritization and technology assessment processes across our solution development lifecycle
• Oversee product owner functions across our Agile development processes, partnering closely with the engineering scrum teams to ensure product features are clearly defined, have clear acceptance criteria and are properly tested and validated before launch
• People leadership for a product analyst

Requirements

• Minimum of 4-6 years experience in a product management / product owner function
• Experience working within Agile software development methodologies and supporting tools and frameworks (JIRA, Rally, Lean Portfolio Management)
• Highly skilled communicator – ability to very clearly define, articulate and present a product strategy, as well as define detailed technical requirements for capabilities, features and user stories
• Experience in building out highly complex and integrated product technology stacks
• Comfort in leading and influencing discussions across various levels of the organization
• Expert project manager – highly organized with the ability to successfully manage multiple workstreams simultaneously
• Ability to quickly pivot and reprioritize as business strategies demand
• Passion for marketing technologies and the evolving external technology landscape
• Prior experience working with Adobe a plus

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions