Senior Manager, SPS Product Offering

Job Description:

Fidelity’s Workplace Investing (WI)/Healthcare (HCG) business units help employers offer successful benefit programs to improve their employees’ overall well-being. WI/HCG offers a broad range of integrated financial, health, and benefits solutions and provides innovative technology, strategic collaboration, outstanding service, and engaging employee experiences. WI/HCG is the market leader with ~30% market share serving 26K employer clients & 34M employees and administrating $3.0T in assets.

The Stock Plan Services (SPS) Product Domain exists to focus and deliver upon the needs of our Stock Plan Clients and their Participants. The domain focuses on four major tenets in operating principles and design decisions:

• Delivering Customer Value: Listening and adapting to our customers’ (Sponsors and Participants) needs to deliver the best SPS and NQ experience.

• Enabling Growth: Developing new capabilities to attract prospects and enable us to enter new markets

• Driving Scale and Efficiency: The opportunity to bring value in our market starts with reducing unit costs.

• Diversity and Inclusion: Celebrating differing voices and perspectives in our products and our people.

The Role

As the Senior Manager, SPS Product Offering, you will be part of a team accountable for the strategy and execution of our internal go-to-market strategy. Key areas of focus will be:

• Driving awareness and confidence in the product strategy and roadmap with our internal partners

• Partnership with marketing to package our product deliverables into a broader story, ensuring the what, why, when are clear

• Increasing efficiency for our internal work intake, business readiness processes, and overall feedback loop processes and communications

You will partner closely with our SPS Marketing team, Sales, Relationship Management, and within Product.

The Expertise and Skills You Bring

• Bachelor’s Degree required

• 5+ years of financial services work experience, with stock plan experience a plus

• Experience in stock plan and product communications desired

• Strong written product communication and organizational skills

• Understanding of SPS product and ability to articulate value prop in a consumable way

• Creative and data driven approach to developing engaging internal communications

• Ability to balance multiple priorities at once

Note: Fidelity will not provide immigration sponsorship for this position.

The Value You Deliver

• Serve as our product content lead, managing our product guide, job aids, sales demo, and other communications

• Empower our stakeholders to clearly understand our product offering today and upcoming deliverables

• Drive consistency and accuracy of our product documentation and content

• Support the SPS Product Offering Leader in assessing new product ideas

Certifications:

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Business Analysis

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.