Senior Retirement Analyst, Center of Excellence
Job Description:
The Role
You will be responsible for managing the manual and non-automated calculations for multiple Defined Benefit (DB) clients, business reporting, adhering to contractual obligations, and facilitating internal scale & efficiency initiatives for your assigned clients. Other key responsibilities for this position include owning many aspects of peer review and final approval. You will support the COE’s interests in collaborating with the cross product/functional subject matter experts, and other lines of business. You will work to solve problems and be empowered to make decisions based on trends, issues, and business drivers. Our talented team of professionals is looking for someone who enjoys a fast-paced environment and can provide both high-quality work and an extraordinary customer experience! This role is responsible for:
Analyzing, performing, and reviewing non-automated complex calculations manually (e.g., determination of historical service values, calculation of historical accrued benefits, etc.)
Completing client requests, preparing calculation summaries and explanations to respond to participant inquiries, and analyzing data and other complex issues
Participating in special projects (e.g., new client implementation, divestitures, mergers, corporate actions, etc.) related to DB administration services
Providing ad hoc manual calculation support for a variety of clients and plan participants in a fast-paced environment
Performing the final quality review of work completed by other team members to ensure the finished product is accurate and of the highest quality
Reading and interpreting client plan documents, sample calculations, SPDs, plan provisions, and other documentation
The Expertise and Skills You Bring
10+ years of defined benefit experience working for a benefits consulting firm or plan sponsor
Excellent mathematical and analytical skills
Exemplary critical thinking and problem-solving skills
Ability to balance and prioritize multiple projects in a fast-paced work environment while meeting standards outlined in the applicable client service level agreement
Aptitude to work within budgeted timeframes to maintain client profitability without sacrificing quality
Experience working directly with, or personally programming, DB calculation algorithms in Excel or other pension administration software applications
Ability to query, modify, set-up, and review test cases used to test pension administration systems
Experience actively gathering information from clients and third parties, framing questions, and covering all possible scenarios under the DB Plans
Note: Fidelity will not provide immigration sponsorship for this position.
The Value You Bring
You bring a unique blend of resilience, initiative, and strategic thinking that enables you to thrive in fast-paced, ambiguous environments. A self-starter who takes ownership of challenges and opportunities alike, with a strong predisposition toward action and continuous improvement.
Entrepreneurial and Creative: Approach problems with curiosity and creativity, always looking for innovative solutions and new ways to add value.
Collaborative Team Player: Work well across teams, valuing diverse perspectives and fostering a culture of trust and shared success.
Resourceful and Organized: Adept at juggling multiple priorities—while staying focused and organized.
Proactive and Curious: Take initiative, ask thoughtful questions, and actively seek out learning opportunities to grow both personally and professionally.
Comfortable with Ambiguity: Excel in environments where the path isn’t always clear, using strategic thinking and adaptability to navigate uncertainty.
Strong Communicator: Bring clarity and confidence to both written and verbal communication, ensuring alignment and momentum across stakeholders.
Leadership-Oriented: Held leadership roles that required vision, accountability, and the ability to inspire and mobilize others toward a common goal.
The Team
This role will reside within Workplace Consulting’s Center of Excellence (COE) organization on the Historical Calc Team. The Fidelity Workplace Consulting Group is made up of over 600 professionals who advise clients on the management of their domestic and global benefits. We are a fast-growing business within Fidelity, offering a broad range of services that span benefits design, strategy, funding, communication, and delivery. Many of our team leaders bring experience from other leading consulting firms. While we primarily serve Fortune 1000 companies, we also work with Fidelity clients of all sizes ranging from Fortune 50 to tax-exempt market to Fortune 2000. For more information about Fidelity Workplace Consulting please visit this link: https://www.fidelityworkplace.com/s/workplaceconsulting
The base salary range for this position is $80,000-153,000 USD per year.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.