Senior Security Representative
Job Description:
The Senior Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property. Is considered a crucial employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.
The Expertise We are Looking For / The Expertise You Have:
Bachelor’s degree; equivalent life/work experience
3 + years of experience in security, law enforcement, or military
Ability to perform under stressful conditions
EMT / prior medical 1st Responder training strongly preferred
Maintain a valid U.S. passport and driver’s license
The Skills You Bring:
Strong interpersonal skills
Ability to spend significant periods of time walking or standing at a fixed post
Ability to build and manage relationships in a business setting
Ability to work effectively with senior management
Ability to influence and lead others through ordinary and crisis situations
Ability to adapt to change
Detail oriented and ability to follow standard operating procedures
Excellent organizational skills
Basic supervisory skills, ability to lead small team on assigned shift
Solid understanding of current security technology & systems
Demonstrated knowledge of physical security principles
Willingness to work both independently and as part of a larger team
Proficient with standard computer applications and ability to learn specialized programs/applications
Responsibilities/The Value You Deliver:
Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility
Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces
Utilizing electronic and mechanical devices to monitor, record, and report abnormal conditions; may assist with initial investigative steps and analysis of data to identify trends
Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies
Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – routinely acts as primary decision maker / incident commander
Produce accurate reports and records of activity and incidents; may review and provide feedback on written reports, checklists, etc. prepared by junior team members for completeness and accuracy
Serves as field trainer/mentor for new associates
May be assigned specialized program work in addition to regular duties
May be assigned to provide specialized security services to Fidelity sponsored events, executives, clients and other high-profile individuals.
Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.