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Senior Software Support Engineer

Senior Software Support Engineer

locationDurham, NC, USA
remoteHybrid
PublishedPublished: 7/30/2025
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Support Engineer in Durham, North Carolina!

The Team
Fidelity Investments Agency Lending Technology Domain is seeking an expert Software Support Engineer to join our Agency Lending Core / Support squads in providing outstanding stability and performance of the platform.
The Agency Lending Core Team will support the Tribe by driving a culture of stability, resiliency & performance as a priority on equal footing with functionality through a proactive production management subject area leading to zero customer impacting incidents due to application scalability issues.

The Expertise You Have
  • Bachelor’s degree in Engineering or Equivalent Experience.
  • Experience in crafting and supporting sophisticated set of services and web applications.
  • Experienced with the tools of the trade including a variety of modern programming languages and frameworks. 5+ years of experience working with Scripting, Java, Oracle, Kubernetes (or Similar).
  • Passion for technology and can navigate your way across sophisticated and rapidly changing landscapes by staying on top of the latest trends and thrive by sharing knowledge.
  • Creator, a doer, and a disruptor who will help us seek problems and meet customer needs. You’ll be helping us build things, taking an idea, and crafting rapid prototypes and learn from real-time feedback.
  • You care about cycle time and use CI/CD practices, tools to rapidly deploy changes to customers while minimizing risk.
  • Have good communication skills and technical expertise to drive and participate in substantial discussions with partners across business roles and skills.
The Skills You Bring
  • Experience in scripting languages across Unix/Linux and Windows in an agile team environment.
  • Familiarity in Object-oriented design and Java/J2EE Web development within UNIX and Windows environments using: design patterns within core Java, JDBC, Spring framework, Multi-threaded is needed
  • Experience writing Oracle SQL queries, PL/SQL, functions, and stored procedures on Oracle 12 or higher for processing workflows.
  • Familiarity in database application build, deployment, and support using continuous integration and build tools -- Maven, Stash (Git), Jenkins, and uDeploy.
The Value You Deliver
  • Define, develop, and support applications hosted in the cloud as well as on-prem.
  • Experience with Jira and Agile development methodology.
  • Develop monitoring and management tools and processes.
  • Efficient communication in team environment.
  • Identify departmental needs and make suggestions regarding technical direction.