Senior Staff Software Engineer - Global Dining

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

American Express Ads, Offers, and Dining Technology brings together our advertising, offers, and dining platforms to elevate the Membership experience. The team drives the expansion of Amex Offers, the development of innovative digital advertising capabilities, and leads the end-to-end technology integration and platform development of our dining services—including Resy, Tock, and Rooam – to create seamless connections between diners, restaurants, and the broader American Express Membership ecosystem.

As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.

Responsibilities:

• Define and evolve the unified platform architecture spanning shared services, APIs, identity, payments integrations, and partner ecosystems
• Lead modernization of legacy systems into cloud-native, event-driven, service-oriented architectures
• Partner with Data Engineering to align on data governance, shared schemas, and platform capabilities that enable secure, scalable, and trusted data access across the ecosystem.
• Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics.
• Collaborate and provide technical expertise to help engineers overcome complex problems and implement the architecture laid down
• Actively participate in team and company-wide architecture and engineering discussions / forums
• Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps.
• Drive both high-level and detailed technical designs and lead design reviews.
• Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with technical project managers, architects, engineers, and quality assurance.
• Establish best practices for software development and testing.
• Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or internet-related environments.
• Oversee health and quality of code across the portfolio, including leadership functional testing and CI/CD tool integration.
• Provide technical mentorship to other software engineers at all levels.
• Bachelor’s degree in computer sciences or related experience with advanced degree preferred
• 12+ years of experience managing agile software engineering teams designing and building software products in a fast paced, complex, and dynamic product development environment.
• A Full-stack expert having expertise in building web applications revolving around technology stacks like Java, Javascript, React JS, Node JS, Kafka, Redis etc. Also, in-depth knowledge on Application design, testing capabilities, Design & building Microservices.
• Extensive hands-on experience building distributed applications and managing the development of complex, large scale enterprise applications and products that require a deep understanding of application logic and dependencies.
• Experience with high throughput and low latency needs applications.
• Demonstrated willingness to learn new technologies and takes pride in how fast they develop working software.
• Proven ability to influence decision-making at all levels within an organization, and in a variety of contexts.

Minimum Qualifications:

• Bachelor's degree in computer science, computer science engineering, or related field
• 12+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment
• 3-5 years of experience working as a Software Engineering Staff Engineer / Architect
• You are a self-starter but very comfortable working closely with a team
• You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Design, Sales and Account Management teams
• You have strong expertise with the following:
• Strong experience with a backend programming languages, Java & Web frameworks preferred
• SQL / MySQL / Postgres/MongoDB/CouchDB
• RDBMS and database design
• Unit / Functional Testing
• Linux / UNIX
• Implementing and building APIs
• Monitoring system performance
• Leading and growing teams of fellow engineers through complex deliveries
• A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader
• A passion for documenting how systems work

Big Plus if you have:

• History of building and maintaining systems at large scale
• Ability to effectively interpret technical and business objectives and challenges and articulate solutions
• Willingness to learn new technologies and exploit them to their optimal potential
• Experience with and understanding of the Resy suite of applications
• At the core of Software Engineering, every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:
• Agile Practices
• Porting/Software Configuration
• Programming Languages and Frameworks
• Business Analysis
• Analytical Thinking
• Business Product Knowledge
• Python/MySQL Experience
• SQL Performance tuning
• Microservice architectures
• AWS - EC2 / RDS / S3 / SQS
• Kafka / Celery / Flask / Django / Supervisord / MongoDB
• Dev-ops experience
• Jira / Clubhouse.io or other project management tool
• Payment systems experience
• Websockets experience
• You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise

Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit ourColleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.