Job Description:
The Role
As a Senior Systems Analyst, you will play a key role on a Scrum team and within the Digital Platforms Workplace Investing Technology organization. You will work closely with the Squad Lead, Scrum Master, Developers, Quality Assurance, and Architects to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences. You will also be expected to provide guidance and mentoring to the other Systems Analysts within the wider Digital Platforms Technology team.
The Expertise And Skills You Bring
5+ years of systems analysis experience; a focus in financial services applications is a plus
BS/BA Degree or equivalent experience preferred
Robust critical thinking and analytical skills
Learns quickly and works through ambiguous situations
Strong troubleshooting and problem-solving skills
Ability to triage system defects in all environments
Excellent written and oral communication skills
Proactive, organized, highly responsive and committed to quality
Applies a long-term mentality to help produce scalable and maintainable solutions
Ability to work with a variety of individuals and groups in a constructive and collaborative manner
Confidence to convey technical concepts, capabilities and needs to team members, product owners and other internal partners
Asks exploratory questions to uncover hidden or un-identified use cases and requirements
Proficiency in writing supporting documentation including product guides, business process diagrams and/or system workflows
Skilled at influencing team members and external groups
Passion to provide guidance on standard methodologies and mentoring support to junior Systems Analysts
Your familiarity with the following will be a plus:
An understanding of the Agile software development methodology
Ability to perform technical analysis of sophisticated Web application development concepts
Experience with database query tools / Strong SQL skills
Experience with Jira and Confluence
Working understanding of QA automation
The Team
Fidelity's Workplace Investing Digital Platforms Technology team designs, develops, implements, and supports WI’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions that meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which furthers a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
Certifications:
Category:
Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

