Senior Systems Services and Support Consultant

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Systems Services and Support Consultant in Westlake, TX!

The Role

FI Technology Shared Services group is seeking a Senior Systems Services and Support Consultant to join the Infrastructure solutions team for the Prime Services, Security Finance, Fidelity Agency Lending and FCET applications.

• We are looking for a consultant with the passion to be an integral part of crafting and developing application infrastructure on-prem and hybrid Cloud environments, with a focus on defining new capabilities, improvements, maintenance, and support.
• The role involves continuous collaboration with users, engagement with business partners and an excellent understanding of the on-prem / Cloud platforms.
• You must demonstrate a propensity for detail and a willingness to learn the group’s product roadmap and take responsibility for the overall product infrastructure quality.
• You will be responsible for infrastructure setup, compliance, upgrades, DR tests planning and execution, change overviews and deployments for supported applications.
• You will also be responsible for coordinating Shared Services projects and support for the wider Technology organization.

The Expertise and Skills You Bring

• Bachelor’s degree in a related field
• 6+ years of experience in planning and leading hardware migrations, OS patches, upgrades across Linux and Windows server farm
• Experience in writing Shell scripts using ksh, bash, and perl for process automations
• Experience installing Apache Server 2.x / Tomcat 9.x and WebSphere Administration
• Experience on SFTP, MFT, and Control-M keys setup and connectivity
• Experience managing SSL Keys/Certificate Management (using tools like Venafi), and F5 /AVI load balancer BIGIP configuration and setup
• Knowledge of key Cloud technologies (Identity and Access Management, S3, Key Management, Computing, Storage, Databases, VPC, Security Groups, NACL, Cloud Front, direct connect, cloud formation/Terraform templates, Cloud watch/Datadog)
• Knowledge of pod and Kubernetes cluster administration and services
• Experience with Docker and containerization (EKS/AKS) of workloads and helping application development teams to migrate apps from Virtual/Physical environment to cloud (AWS/Azure)
• Experience architecting infrastructure / environments for App/Web/Batch applications on-prem /Hybrid Cloud environments
• Experience setting up application for automated deployment in uDeploy (for on-prem apps)/Jenkins’s core pipeline for Cloud migration
• Excellent verbal and written communication skills with the ability to communicate effectively to groups
• Experience on release management, change management, Incident management
• Willing to participate in 24/7 on-call rotation
• Ability to operate independently while maintaining focus on the overall project goal
• Proven ability to work in a fast paced, agile team with a focus on continuous delivery.
• Experience on messaging technologies like IBM MQ, Artemis, kafka, etc. a plus
• Experience using agile tools such as Atlassian Jira and Confluence

Dynamic Working

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Company Overview

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.

Information about Fidelity Investments

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.