Service Line Director - Specialty Medicine

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary

The Service Line Director provides strategic, operational, and financial leadership for all departments within the assigned service-line of Revere Health. As a key member of the senior leadership team, this role collaborates closely with the Chief Executive Officer, Chief Operating Officer, Physician Leadership, and other executives to establish long-term goals, drive organizational initiatives and strategies, and ensure optimal performance across all departments. The Service Line Director oversees operational strategy, efficiency, regulatory compliance, quality of care, and the implementation of policies and procedures that support Revere Health’s mission, values, and strategic priorities.

Keys Areas of Responsibility

Dermatology

Cardiology

— Vein & Vascular Center

Allergy/Immunology

Nephrology

Neurology

— Electrodiagnostics

Essential Duties and Responsibilities

Operations Management

• Provide leadership and direction to Physicians, Administrators, Department Managers, Office Managers, and Supervisors responsible for daily department operations within their assigned service-line.
• Establish and maintain an effective organizational structure that supports efficient workflows, high-quality service delivery, and patient satisfaction.
• Continually evaluate operational processes, recommending and implementing improvements to enhance productivity and service quality.
• Lead and support teams in executing improvement initiatives, organizational changes, and departmental goals.
• Facilitate communication and collaboration across departments and satellite offices; attend physician and departmental meetings regularly.
• Oversee facility and equipment management, including evaluation, budgeting, acquisition, and maintenance.
• Recommend capital expenditures consistent with organizational strategies, priorities and policies.
• Ensure all departments comply with applicable federal, state, and local regulations, including Medicare and other payer requirements.
• Represent the service-line in governance, operational, and management meetings, communicating key updates and decisions to department leaders and staff.

Financial Leadership

• Develop, manage, and monitor departmental budgets in collaboration with Physicians, Department Administrators, Office Managers, and the Finance Team.
• Review monthly and quarterly financial reports to ensure appropriate income, cash flow, and cost management.
• Evaluate service-line financial performance, including profitability, resource utilization, productivity, and quality metrics.
• Ensure the accuracy, appropriateness, and compliance of all service-lline related expenditures.

Strategic Planning

• Collaborate with Senior Leadership and Physician Leadership to establish service-line strategies, performance goals, and long-range plans.
• Develop and implement short- and long-term operational and financial plans for the service-line and its departments.
• Cultivate and maintain strategic relationships with hospitals, health systems, referring physician groups, and other external partners.

Human Resources Management

• Supervise, mentor, and develop Administrators, Department Managers, Office Managers, and Supervisors, ensuring clear responsibility, accountability, and performance expectations.
• Conduct performance evaluations and recommend salary adjustments, promotions, coaching, and corrective actions when necessary.
• Partner with Human Resources to support workforce planning, talent development, and retention strategies.
• Ensure adherence to Clinic Policy and the Employee Handbook, including training requirements and disciplinary procedures.
• Maintain working knowledge of employment laws and regulations and ensure accurate payroll, timekeeping, and personnel record management.

Other Duties

• Perform additional responsibilities and special projects as assigned by executive and physician leadership.

Required Qualifications

• Bachelor’s Degree in Health Administration, Business Administration, or a related field (required).
• Master’s Degree in Healthcare Administration, Business Administration, or related discipline (preferred).
• Minimum of seven (5) years of administrative or business services experience in a healthcare environment, including at least four (3) years in a supervisory or management role.
• Experience in physician practice management strongly preferred.
• Comprehensive knowledge of relevant healthcare regulations and laws, including HIPAA, Stark Law, Anti-Kickback Statute, FMLA, FLSA, and OSHA standards.
• Demonstrated leadership, communication, and interpersonal skills, including strong oral, written, and presentation abilities.
• Proven ability to manage complex operations, multiple priorities, and cross-functional teams.

Competencies

• Leadership & Team Development
• Strategic Thinking & Planning
• Financial Acumen
• Operational Excellence
• Regulatory & Compliance Expertise
• Effective Communication
• Problem Solving & Decision Making
• Relationship Management

Work Environment

• Work is performed in both office and clinical settings within Revere Health.
• Frequent interaction with physician leadership, physicians, senior executives, physicians, administrative staff, and external partners.
• Responsibilities include oversight of multiple departments and locations, including satellite clinics.
• Frequent travel between locations, including attendance at meetings and events, is required.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 20 pounds occasionally.
• Must be able to communicate effectively in person, by phone, and via electronic communication.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.