Specialist - Advising and Career Services

Compensation Type: HourlyCompensation: $18.00

Job Summary

The Advising and Career Services Specialist provides customer service to new and continuing students, employers, faculty, staff, and campus partners. The Advising and Career Services Specialist assists students in regards to Career Services functions as well as assisting them with general advising-related questions.The Specialist maintains communication with other student affairs areas, Workforce Development, Talent Strategy, Partnerships and Programs, and faculty and staff in order to facilitate the consistent delivery of information and services; and refer students to other departments and resources as appropriate.

ESSENTIAL JOB FUNCTIONS

Student Support

• Works with students throughout the career services student employment process. Counsels students regarding general career services and academic advising questions; regularly interacts with students and follows up in person, by telephone, email, and chat to aid students in obtaining the appropriate support/services needed. Interprets relevant policies, procedures and guidelinesto determine best course of action.
• Answers general inquiries regarding student employment including federal work study and community partnerships.Participates in the planning, coordination, and implementation of recruitment and advising activities designed to attract and enroll new students.

Building Partnerships/ Partnership Support

• Partners with various college department leadership, referring employer partners to appropriate department(s) for further assistance.
• Partners with IT in the implementation and of technology including Starfish, Handshake, FOCUS II, and other Career Services and Academic Advising-related systems. Interprets and responds to employer, faculty, and staff inquiries in-person, via the telephone and electronically regarding student employment, community service opportunities and general college policies and procedures.
• Provides information on student employment/community service processes to students, college partners and community partners.

Clerical

• Performs administrative and clerical support for the director and department, to include screening and handing telephone and email communications, greeting and directing student, division administrators, staff, faculty and others needing assistance, including parents and community visitors.
• General duties which may include scanning documents; distributing and processing of mail; updating and ordering admissions/registration publications/forms and various office supplies. Maintain confidentiality of student records and other information.
• Schedule team meetings, workshops and/or travel arrangements, and coordinates and oversees daily office activities.
• Gathers, enters, and/or updates data to maintain departmental records and databases as appropriate; establishes and maintains files and records for the office, including student records for the office, including student record and database for Career Services.
• Maintains confidential or sensitive record information.

Office Administrative Support

• Organizes and provides support for meetings and special events; schedule and coordinates dates and time, venues, attendance, agendas, and facilities; takes minutes and provides administrative support and follow-up on matters arising from meetings.
• Handles administrative problems and inquiries, as appropriate; serves as primary point of contact and liaison between the office, students, internal and external constituencies on a range of day-to-day issues and activities.
• May lead and guide the work of other support staff, (i.e. student employees) as appropriate; facilitates communication of administrative activities and workflow to departments and areas within Career Services.
• Carries out and coordinates administrative activities associated with Advising and Career Services, such as purchasing, contracts, and administrative activities related to department and areas reporting to the senior director.
• Coordinates and oversees the day-to-day management of supplies, equipment for the department, as appropriate.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

​Minimum Qualifications

• High School Diploma or GED
• At least three (3) years of progressively responsible clerical experience in the area of the assigned specialized function
• State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s)

*An appropriate combination of education, training, coursework and experience may qualify a candidate.

CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete, you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

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