Specialist, Medical Staff

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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Time Type:

Full time

Department:

Medical Staff Office

All Locations:

300 Ocean Avenue – Revere

Position Summary:

The Medical Staff Specialist deals discreetly with large amounts of sensitive, confidential information concerning professional and personal performances of provider and senior level staff and confidential information concerning health center affairs, information contained in letters, employee files, and other documents. Maintains confidentiality of all provider information and other health center related information. Will work directly with all levels of NeighborHealth providers and senior level staff.

What You'll Do

• Staff Development – Manages this benefit for providers by tracking and processing reimbursement based on policy guidelines. Manages the reimbursement for all benefit eligible providers working closely with Payroll. Also monitors the use of CME hour request and submitted into Workday. Maintains electronic files for providers of all CME credits received.
• OPPE/FPPEs – responsible for managing the Chart Reviews and OPPEs or FPPEs for providers in compliance with BMC requirements. Requires coordination with Neighborhealth Medical and Associate Medical Directors as well as BMC Department Chiefs and BMC Medical Staff Affairs. This is a Joint Commission requirement for all credentialed providers.
• Compliance and Tracking of Licensure and Certifications – responsible for the management of all provider license and certification to ensure that all provider licensure and certifications are current. Must update 2 systems with this data (Workday and MSOW). Create purple folder in K drive to track current license and certifications.
• Provider Life Support Training – Works closely with ETI to coordinate provider BLS training as well as Emergency Department ACLS and PALS training. This includes reaching out to providers to attend training classes.
• Responsible for the annual Physician Assistant prescription guidelines and monitoring of the Nurse Practitioner prescriptive practice guidelines as they reach the 2-year anniversary of prescribing.
• Communication – Possesses good verbal, documentation, communication and technical skills and the ability to set priorities and organize own workload. Supports clerical needs within the department. May need to support the Medical Standards Meeting.
• Workday – develop and generate reports as required in Workday; including monthly reports for MSO statistics for reporting to various departments and external organizations.
• Board Certification – monitor and track as required by each board.

Other Duties

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What You’ll Bring:

• Bachelor’s degree or equivalent experience.
• One to three years’ experience in a Medical Staff Office, Human Resource Department, or Medical Administrative Office.
• Excellent interpersonal and organizational skills. Ability to work with detailed, confidential material, and Workday experience a plus.
• Requires effective communication with providers, along with the confidence to be assertive while maintaining an approachable and collaborative demeanor.

Work Environment & Physical Requirements

• This position operates in a professional office and clinic environment
• Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment
• Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks
• Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment)
• Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions
• May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting.

Salary

Starting at $70,720, and up to $110,240 based on years of relevant experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail toHRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.