Sr. Manager, Business Continuity

Job Description:

Supports initiatives that will have a direct impact on the day-to-day operations of the Enterprise Business Resiliency (EBR), Business Continuity, Resiliency Intelligence Innovation and Vendor Resiliency Communities. Work in a dynamic and fast-paced environment, interacting directly with business leaders and cross-functional partners to ensure comprehensive risk management throughout Fidelity Financial Services.

The Team

The Business Continuity Team sits within the Fidelity Resilience, Intelligence and Security Operations organization. We are a dedicated team of risk professionals who provide the strategic development and execution of a business resiliency program, with oversight of operational, technology, and vendor risks that enables our company’s business operations to continue following any disruption.

The Expertise and Skills You Bring

• BA/BS Degree in Business, Information Technology, or equivalent experience.

• Minimum 5 years’ experience in business continuity, disaster recovery or other risk management field.

• Disaster Recovery Institute International certification (ABCP/CBCP) preferred or must acquire certification within 12 months of hire.

• Previous experience working in the Financial Services Industry; Financial Operations, Operational Risk or Information Technology preferred.

• Builds strong and inclusive working relationships, in-person and virtually, through collaboration with business partners and colleagues.

• Critical thinker who approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements to mitigate risks and drive positive change.

• Ability to innovate and complete initiatives independently and prioritize based on shifting risk factors and business priorities.

• Experience with building Power BI or other visual dashboards preferred.

• Intermediate experience with Microsoft Office products; Excel, Outlook, PowerPoint, Word, etc.

The Value You Deliver

• Complete risk assessments (operational, technology and vendor), leverage data to identify risks, provide guidance, and perform testing activities on an ongoing basis.

• Advancing our data analytics strategies through the use of digital technologies.

• Participating in the incident response program and recovery activities for business operations, technology or vendor disruptions (on call rotation/including off hours).

• Exhibits executive presence. Communicates clearly, concisely and impactfully in order to influence others; tailoring messaging to audience.

• Conducting reviews of third-party business continuity plans, identifying potential threats and vulnerabilities, and collaborating with colleagues to determine solutions for short-term and long-term vendor outages.

• Solving complicated problems, demonstrating confidence with unanticipated situations, and the ability to help find innovative ways to mitigate risk using advanced analytical and critical thinking skills.

• Encouraging a supportive environment for employees to learn and grow.

• All individuals are expected to cross train and understand the different facets of EBR-Business Continuity and potentially rotate through each program.

• Leading cross-functional teams and effectively managing multiple projects simultaneously.

Note: Fidelity is not providing immigration sponsorship for this position

Certifications:

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Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.