Sr. Program Analyst - Data Management Program

You Lead the Way. We’ve Got Your Back

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience, new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

You will be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we will win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we will do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.

Join #TeamAmex and let us lead the way together.

Enterprise Data Management & Products (EDMP), a key part of our Enterprise Technology Services organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. The Enterprise Data Office (EDO) is part of Enterprise Data Management & Products (EDMP). Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Primary Responsibilities

• Ensuring EDO program and project scopes and deliverables are well-defined, stakeholders are effectively engaged, risks are identified and mitigated, and change impacts are addressed.
• Maintain project plans and track progress against key program milestones and deliverables.
• Proactively identify and communicate gaps, risks, scope changes, resourcing, and financial implications to senior management. Drive timely resolution of identified gaps.
• Strategically coordinate across the EDO program to identify dependencies and cross-functional opportunities that align with organizational objectives.
• Skillfully engage with a diverse range of stakeholders across multiple business functions and organizational levels. This includes workstream leads, product owners, Business Unit Data Offices, regulatory relations, Internal Audit Group, Technology, and colleagues from critical support functions.
• Establish key performance indicators (KPIs) for project success and monitor their achievement.
• Support the Enterprise Data Office (EDO) Program & Change Management team with Internal Audit Group deliverables, external regulatory remediation efforts, enterprise-wide initiatives (i.e., Project Guardian, Enterprise PMO policy), and executive leadership presentations.
• Maintain a positive attitude in a dynamic environment by embracing opportunities to learn and demonstrating strong adaptability in a growing environment.

Minimum Qualifications:

• 1+ years of project/program management
• Experience using Microsoft Suite
• Bachelor's Degree
• Experience gathering and defining requirements

Preferred Qualifications:

• Strong relationship skills with a track record of collaborating, influencing, and extensively coordinating with internal and external partners, including leadership.
• Enjoys solving large and complex problems.
• Proven communications skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the audience.
• Proven ability to manage multiple demands successfully within a matrixed organization.
• Team player comfortable working collaboratively to resolve challenges in a demanding environment.

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.