Sr Software Engineer - Global Commercial Services Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

You Lead the Way. We’ve Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you, with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact. Every colleague has the opportunity to share in the company’s success. Together, we will win as a team, striving to uphold our company values and our backing promise to provide the world’s best customer experience every day, with integrity and in an environment where everyone is seen, heard, and feels like they belong.

Join Team Amex and let’s lead the way together.

About the Role

As a senior engineer within our technology organization, you will lead the design and development of scalable backend systems and APIs that power critical customer and business experiences. You will operate at the intersection of architecture and execution, owning complex systems, guiding technical direction, and ensuring high standards of reliability, performance, and maintainability.

You will work on distributed systems at scale, influencing design decisions across teams and helping shape the evolution of our platform through strong technical judgment and leadership.

What You Will Be Doing

• Lead the design and implementation of scalable, highly available APIs and backend services
• Own architectural decisions for distributed systems, including microservices and event-driven patterns
• Drive end-to-end delivery of complex initiatives from system design through production rollout and optimization
• Partner with product and engineering leaders to define technical strategy and translate business needs into robust solutions
• Establish and champion best practices in system design, coding standards, testing, and operational excellence
• Improve system performance, resiliency, and observability through proactive identification and resolution of bottlenecks
• Guide and mentor engineers, providing technical leadership and fostering a culture of continuous improvement
• Participate in and lead design reviews, articulating trade-offs and influencing technical decisions across teams

What We Are Looking For

• Strong ownership mindset with a track record of delivering complex systems independently
• Deep analytical and problem-solving skills, particularly in distributed systems and production environments
• Ability to influence technical direction and align teams on architectural decisions
• Clear and effective communication skills, with the ability to convey complex ideas to diverse stakeholders
• Experience operating in high-throughput, high-availability environments and handling production challenges with composure
• Commitment to continuous learning and staying current with evolving technologies and industry trends

Qualifications

• 5 to 7 or more years of experience in backend software engineering
• Strong proficiency in one or more backend languages such as Java, Kotlin, C#, or Scala
• Proven experience designing and evolving RESTful APIs and or event-driven systems at scale
• Deep understanding of distributed systems, including scalability, fault tolerance, concurrency, and low latency design
• Hands-on experience with microservices architecture and its operational trade-offs
• Experience with cloud platforms such as AWS, GCP, or Azure in production environments
• Strong knowledge of data storage technologies, including SQL and or NoSQL, and data modeling at scale

Preferred

• Experience with containerization and orchestration such as Docker and Kubernetes in production
• Familiarity with infrastructure as code tools such as Terraform
• Experience building and maintaining CI CD pipelines and DevOps practices
• Exposure to observability tooling including metrics, logging, and tracing, and reliability engineering concepts

Why Join Us

• Lead the development of systems operating at meaningful scale and complexity
• Influence architecture and technical strategy across teams
• Work in an environment that values engineering excellence, ownership, and innovation
• Access dedicated time and resources for continuous learning and professional growth
• Collaborate with a diverse, supportive, and high-performing engineering community

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.