Staff Support Associate I

Job Title
Staff Support Associate I

Requisition Number
RE53145

Working Title

Department Name
3T000:Transportation Services

Work Location
Lexington, KY

Grade Level
40

Salary Range
$15.30-24.50/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

HS

Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

2 yrs

Required License/Registration/Certification

None

Physical Requirements

Sitting and standing for long periods of time, lifting up to 25lbs. Performing repetitive motion tasks.

Shift

The Customer Service Center is open Monday through Friday, 7:30am to 5pm., 40 hours/week, typical shift hours are 8:15am to 5:15pm. Shift hours can change without notice due to the needs of the Customer Service Center. Required overtime and Saturdays are expected during certain times of the year such as the start of student semesters and the beginning of the fiscal year; July 1.

Job Summary

The Transportation Services department at the University of Kentucky is seeking a highly motivated, enthusiastic, and collaborative candidate. The person in this position will serve as a Customer Service Representative in the Customer Service Center of the Transportation Services Department.

This position is responsible for:

• parking permit issuance and maintaining timely and accurate transactions
• record keeping
• provide professional, customer-friendly, positive customer service
• resolving ordinary concerns, conflicts, and grievances with students, employees, and visitors
• excellent written and verbal communication skills
• software management

Special assignments are required.

Skills / Knowledge / Abilities

T2 FLEX, MS Office, SAP, Database Experience, 2-Way Radio, Multi-Line Telephones, Copier, Cash Handling

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Deadline to Apply
02/17/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.