STEPS Referral Coordinator

Job Title
STEPS Referral Coordinator

Requisition Number
TE09141

Department Name
81500:Dietetics and Human Nutrition

Work Location
Lexington, KY

Salary Range
$23.00

Type of Position
Temporary

Position Time Status
Part-Time

Required Education

Required Related Experience

Required License/Registration/Certification

Physical Requirements

Frequently working on computers, sitting, standing and occasional walking.

Shift

Work Shift
Varies, normally Mon-Fri between 8-5

Expected # of Hours Per Week
20-30

Job Summary

The STEPS Referral Coordinator plays a key role in supporting patients’ access to Food as Medicine programs. This position assists individuals with completing enrollment paperwork, ensures required program steps are completed daily, and helps resolve barriers that may impact participation. The Referral Coordinator also provides problem-solving support related to financial or social challenges, transportation needs, and basic technology issues, ensuring patients receive seamless, equitable access to program services.


Key Responsibilities Include:

• Assist patients with completing program enrollment forms and required documentation
• Guide patients through daily steps needed to participate in Food as Medicine programs
• Identify and troubleshoot barriers related to finances, social needs, transportation, or basic IT issues
• Maintain accurate records in REDCap or other data management systems
• Ensure strict adherence to HIPAA and other privacy regulations
• Communicate professionally with patients, staff, and community partners
• Collaborate with team members to support program operations and continuous improvement
• Perform additional duties as assigned

Skills / Knowledge / Abilities

• Strong organizational skills with excellent attention to detail
• Proficiency in Microsoft Office; familiarity with REDCap or other data management platforms
• Excellent verbal and written communication skills
• Strong problem-solving abilities and ability to work independently when needed
• Ability to follow instructions and comply with all HIPAA guidelines
• Demonstrated ability to work effectively in a collaborative team environment
• Ability to engage positively and professionally with diverse community members

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Deadline to Apply
12/17/2025

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.