Talent Data Delivery Administrator

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Data Delivery Administrator to work in Durham, NC!

As part of Enterprise Human Resources this role supports multiple business units and functions in the delivery of Talent Data procedures. The Talent Data Delivery Administrator is responsible for ensuring balanced workloads and workflows across the team; for promoting consistency in best practices and protocols across the team; for systems and process training; and for partnering with Talent Acquisition and other business partners to streamline and improve processes and relationships.

The Expertise You Have

• Experience working as part of a team in a customer service-oriented environment
• Proficient in Microsoft Office applications

The Purpose of Your Role

• Review and process hire transactions into Workday
• Provide Verification of Employment support for Talent Acquisition
• Create, update, and rescind transactions in Workday
• Perform reoccurring data audits to ensure accuracy of hire data in Workday

The Skills You Bring

• Manages time to ensure daily responsibilities are consistently met, while also managing and resolving ad hoc requests and issues.
• Demonstrate the ability to communicate in a professional manner.
• You need to be able to multi-task with a strong attention to detail while adjusting to a fast-paced environment and constantly changing schedules.
• Ability to understand the “big” picture when resolving problems.
• Strong customer service and team leadership skills, with the ability to deliver timely results.

The Value You Deliver

• You will work with multiple business partners, including Talent Acquisition to ensure business needs are being met and exceeded on a consistent basis.
• Identify process breakdowns and develops, recommends, and implements innovative and creative solutions to administrative staffing issues/processes.
• Reviews metrics on a monthly, quarterly, and ad hoc basis to ensure SLAs are being met, and accuracy rates are consistently exceeded.
• Participates in projects as needed to address key administrative or technology process issues impacting Talent Data Delivery
• Reviews administrative workloads and make appropriate adjustments to workloads as needed, to create balance across the team.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.