Technical Delivery Program Manager

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

As the Delivery Program Manager for a defined body of work, you will partner with multiple Product Teams to deliver a medium to large-scale, complex Program in iterations. We value the ability to closely partner with leaders, engineers, architects, and teams across business units. You will be accountable for coordinating, improving, and maximizing delivery of value across multiple Product Teams; working with leaders to facilitate scope of work and prioritization; and help to develop Program roadmaps and release plans. You will also develop and drive the Program’s execution strategy and will be accountable for ensuring that the scaled events take place and are productive and positive. You will facilitate both strategic and tactical discussions with the Product Teams and Delivery teams to achieve a common objective. Additionally, you will: coordinate the teams’ delivery with the Program’s release plans; ensure insight into process improvements, impediments, and progress, to the organization; facilitate the prioritization and removal of impediments, with particular attention to cross-team dependencies and radiate information on progress to leadership and teams.

The Expertise and Skills You Have

• 5 years or more of Software Development Program Management experience managing medium to large programs of work that are of medium complexity

• 10 years or more of overall work experience

• Scaled Delivery Framework certification and experience preferred (Scrum@Scale, SAFe, LeSS, etc.)

• Strong technical aptitude preferred. Committed to developing a balance of technology and non-technology skills to fully enable and meet the broad needs of our Stakeholders

• Adept at communicating technical solutions, risks, business value, etc. to peers and executive leadership across a variety of teams in written, spoken and presentation form

• Strong grasp of business context and product development techniques

• Strong understanding of and experience with standard and scaled delivery practices, processes, and artifacts

• Stakeholder and change management skills

• Able to influence behavior without having organizational hierarchy

• Ability to brainstorm solutions to address challenges and roadblocks faced by the Program’s teams

• Proven excellence in communication and people-interaction

• You’re organized, disciplined and have a continuous improvement attitude

• Experience encouraging Agile behaviors, reinforcing practices, norms, events, and supporting overall efficiency and effectiveness

• Ability to identify team improvement opportunities and look externally for standard methodologies to support continuous improvement

• Experience managing and coordinating logistics for scaled Agile events and practices

• Experience curating, communicating, and managing Program status, risks, and dependencies with stakeholders

• Experience working across multiple Product Teams to drive coordination and delivery of initiatives

• Experience supporting adoption and consistent use of delivery enabling tools (e.g., Jira, Jira Align, Miro, Power BI)

The Team

The Fidelity Wealth Technology Planning, Operations & Enablement team partners with leaders & teams to accelerate strategic alignment, high-performance execution, and operational excellence for the Wealth Delivery ecosystem, leveraging our core capabilities of Strategic Planning & Prioritization, Delivery Enablement & Program Management, Delivery Portfolio Tools, and Data & Insights. We arefocused on building a highly integrated organization, aimed at maximizing value delivery for Fidelity Wealth.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling Dynamic Working. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change.

Certifications:

Category:

Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.