The Role
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technology Program Manager in Merrimack, NH, Smithfield, RI, and Westlake, TX!
As a Technology Program Manager, you will be responsible for the coordinated execution and delivery of cohesive technology solutions for highly integrated programs/initiatives. You are deeply committed to the value and quality delivered to our customers, and demonstrate your commitment by implementing proven planning practices, ensuring execution of the work is well-coordinated, and leading the delivery all the way to production. You will play a key role in ensuring a collective understanding of delivery goals, creating delivery forecasts, and resolving impediments. You are accountable for maximizing the delivery of value across multiple Delivery Teams, integrating value delivery stream execution across the program/initiative, and appropriately questioning what, why, and how we are delivering.
Focus Areas
Initiative Cohesion
- Ensure delivery goals are clearly articulated and understood for each value delivery stream across the program/initiative.
- Partner with other project leaders to ensure cohesion across all aspects of planning, execution, and delivery.
- Ensure alignment to technical and quality standard practices across each program/initiative.
- Complete Quarterly Planning activities for the program/initiative, ensuring value delivery stream integrations are understood and committed across the program/initiative.
Integrated Delivery
- Continuously factor scope of work, capacity needs, and prioritization into an integrated software execution and delivery plan with release forecasts.
- Manage dependencies, risks, and impediments for the program/initiative and raise them when needed.
- Establish program governance and lead key events at both value delivery stream and program/initiative levels.
- Continuously look for ways to improve how the program/initiative is performing using data to drive key decision making.
- Lead integrated program/initiative release management practices and support end-to-end testing coordination.
Communication
- Establish communication practices to share delivery plans, coordinate roadmap adjustments, and provide transparency into plans and progress.
- Provide updates to leadership on status of program/initiative including progress, risks, challenges, achievements, and metrics.
- Effectively communicate and collaborate with key collaborators including Product Owners, Product Area Leaders, Scrum Masters/Project Managers, Chapter Leaders/People Managers, Architects, and other Stakeholders to ensure dependencies are led, impediments are removed or escalated, and there is transparency into the work being done and how the program is performing.
- Actively handle program initiation, execution, and close out, demonstrating Enterprise standard tools (e.g., Portfolio Central, Program Standards, Capacity Planning, etc)
- Create and update program artifacts as needed.
The Expertise and Skills You Bring
- Bachelor’s Degree / Undergraduate Degree or equivalent.
- 7+ years of experience delivering complex technology solutions that span multiple teams.
- 3+ years of experience as a Technical Project Manager, RTE, Delivery Lead, or similar Role.
- Solid understanding of and experience with software delivery practices, processes, and artifacts.
- Strong grasp of business context and product development techniques.
- Technology background strongly preferred; capacity for understanding and conveying technology concepts and solutions is required.
- Superb communication and people skills; can rapidly build trust, positively influence others at all levels of the organization, and drive teams towards realizing outcomes.
- An effective, facilitator; Able to brainstorm to generate solutions that address complex challenges and resolve roadblocks to accelerating value delivery.
- An intellectual curiosity, passion for developing skills, modeling a culture of continuous learning, sharing, and growth.
- Experience supporting adoption and consistent use of delivery enabling tools (e.g., Jira, Jira Align, Miro, Power BI).
The Team
Through demonstrating and promoting Fidelity leadership behaviors, we evolve and sustain an innovative culture. We take accountability for improving the delivery of value across Product & Delivery Teams.
The hourly pay rate range for this position in Smithfield, RI is $65.00-$75.00 per hour.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Dynamic Working
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Company Overview
Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.
Information about Fidelity Investments
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.