Position Title: Tenant Account Analyst
Location: Charlotte, NC | Houston, TX
Full Time/Part Time: Full time
Req ID: R335-2025
Description:
The Accounts Receivable (A/R) Specialist is responsible for managing the full A/R lifecycle for a portfolio of regional tenants. This role ensures timely collections, accurate account reconciliation, and effective communication with tenants to maintain financial integrity and compliance with lease terms.
Key Responsibilities:
- Serve as the primary contact for tenant billing and collections within assigned regions.
- Monitor and manage outstanding balances, ensuring timely follow-up and resolution.
- Apply cash receipts and reconcile tenant accounts accurately.
- Issue tenant statements, non-payment notices, and default letters.
- Investigate and resolve billing discrepancies and disputes.
- Maintain detailed pursuit notes and status flags in MRI for accurate tracking.
- Collaborate with internal departments to support tenant engagement and financial accuracy.
- Participate in A/R meetings and contribute to performance reporting.
- Maintain accurate pursuit notes, status flags, and documentation in MRI to support collection efforts.
- Contribute to process improvement initiatives and support implementation of system enhancements.
Qualifications:
- At least 2 years of experience in accounts receivable or collections
- Familiarity with lease terms, billing processes, and financial systems
- Experience with MRI and Salesforce is a plus
- Must have strong communication and customer service skills, and high attention to detail and accuracy
- Must be able to manage multiple priorities and meet deadlines
- Must be team-oriented with a proactive approach to problem-solving
* Kimco Realty is an Equal Opportunity Employer – Veteran/Disability **
About Us:
Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders.
Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. The company’s portfolio is strategically concentrated in the first-ring suburbs of the top major metropolitan markets, including high-barrier-to-entry coastal markets and Sun Belt cities. Its tenant mix is focused on essential, necessity-based goods and services that drive multiple shopping trips per week.
Publicly traded on the NYSE since 1991 and included in the S&P 500 Index, the company has specialized in shopping center ownership, management, acquisitions, and value-enhancing redevelopment activities for more than 65 years. With a proven commitment to corporate responsibility, Kimco Realty is a recognized industry leader in this area. As of June 30, 2025, the company owned interests in 566 U.S. shopping centers and mixed-use assets comprising 101 million square feet of gross leasable space.
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