Training Program Manager – Business Analytics & Data Literacy

Training Program Manager – Business Analytics & Data Literacy

Please note that we do not offer visa sponsorship for this position.

Company Summary

Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.

Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.

We invite you to explore what we have to offer and to join our cause.

Role Summary

The Training Program Manager plays a key role in building a data-savvy workforce within NLG’s Operations area. This role designs, delivers, and manages learning programs that enable associates at all levels to confidently interpret, analyze, and apply data in their daily work. By equipping staff with essential data literacy skills, the role ensures stronger decision-making, operational efficiency, and measurable business impact. The ideal candidate combines expertise in adult learning, curriculum development, and instructional design with a solid understanding of data analytics and insurance operations.

Essential Duties and Responsibilities

Program Design & Strategy:

• Define learning objectives, competency models, and curriculum pathways that build both foundational and advanced skills in data interpretation and application.
• Partner with Operations leadership, data teams, and subject matter experts to align training programs with business priorities and analytics capabilities.

• Assess current state of data knowledge within the function and create learning pathways for different audiences (front line staff, managers, senior leaders).

Learning Delivery & Enablement

• Deliver engaging training through multiple modalities (classroom, e-learning, workshops, coaching, and microlearning).
• Facilitate workshops and presentations to educate stakeholders on data interpretation and analysis and applying data visualization best practices.
• Teach stakeholders effective data visualization techniques using charts and graphs.
• Translate complex data concepts into accessible learning experiences that are relevant to operational roles.
• Promote awareness of data quality issues and share best practices for data collection and management.

Advisory & Stakeholder Engagement

• Act as a learning advisor by coaching leaders and teams on how to embed data-driven thinking into decision making.
• Collaborate with data governance, analytics, and operations leadership to align training with enterprise data strategy and systems.
• Collect and apply feedback to continuously evolve the program to meet changing business needs and data landscape.

Measurement & Impact

• Define success metrics to evaluate learner progress and overall program effectiveness.
• Track and communicate program outcomes, demonstrating how data literacy training contributes to improved performance and business results.
• Recommend and implement program improvements based on evaluation data and business needs.

Minimum Qualifications

• 12 years of total combined post-secondary education and relevant work experience, which may include:
• Bachelor's degree in education, Data Science, Business Analytics, or a related field and 8 or more years of related work experience, OR
• Advanced degree and 5 or more years of related work experience, OR
• 12 or more years of total equivalent work experience.
• Extensive experience (5+ years) in learning & development, instructional design, or organizational effectiveness, with a strong focus on data and/or analytics.
• Strong background in data concepts, analytics tools (e.g., SQL, Power BI, Tableau, Excel), and data governance principles.
• Prior experience in life insurance or financial services operations is highly desirable.
• Proficiency in Microsoft Office Suite, with advanced expertise in Excel.
• Knowledge of database structures and blending data from multiple sources.
• Proficiency in Tableau for data analysis and visualization; SQL proficiency is helpful but not required.

Preferred Qualifications

• Master’s degree/relevant certifications and / or degree in a related field (e.g., Data Science, Education, Data Analytics, or similar)
• Analytics experience within insurance or financial services industry

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.

Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.

National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

National Life Group

1 National Life Dr

Montpelier, VT 05604

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