User Experience Designer

Job Description:

Job Description

There are currently multiple open positions at the User Experience Designer level.

The Role

Fidelity Investments is looking for a User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.

The Expertise and Skills You Bring

• 2-5 years of UX or related experience is preferred
• Experience working on agile teams delivering value in digital products preferred
• An array of design skills, which might include information architecture, prototyping, and familiarity with Design Thinking
• Ability to design applications including responsive web and native mobile
• Effective communication with business and technology partners
• Familiarity with the value of design systems
• Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
• An unwavering curiosity to ask why
• Design brings you happiness
• Contribute to the culture of the UXD group
• A digital portfolio is required
• A degree or certificate in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred

UX Designers typically:

• Manage the definition of the design work and deliver business outcomes across multiple product teams, with some guidance and coaching
• Have an opportunity to work with accomplished, experienced designers across Fidelity and build your skillset as you go
• Partner with user research to understand customer problems to tackle
• Partner with the product owner to help inform product strategy
• Work across the organization to drive consistent customer experiences
• Contribute to the culture of the Digital Workplace Experience Chapter Area (user research & UXD)

The Team

This role supports Fidelity Brokerage, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.

Certifications:

Category:

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.